Client Account Coordinator

4 weeks ago

London, Greater London, United Kingdom FM Global Full time

Position Summary

FM Global stands as a premier property insurer, safeguarding the operations of some of the world's largest enterprises. Our commitment to delivering exceptional risk management and property insurance solutions has made us a trusted partner for over one-third of FORTUNE 1000 companies. Our success is driven by a diverse and dynamic workforce, operating across more than 100 countries, dedicated to tackling complex challenges.

We are currently seeking a Client Account Coordinator to join our London office, focusing on expanding our mid-market business within the UK. This role is ideal for individuals who thrive in collaborative environments, enjoy managing diverse tasks, and possess a strong customer service orientation. The successful candidate will provide essential support to Production Underwriters and Account Engineers while also addressing various administrative functions within the department.

Key Responsibilities

Your primary duties will include the precise preparation, composition, coding, and transmission of policy documents, as well as entering coding data into relevant systems in line with corporate standards. Administrative responsibilities will encompass:

  • Scheduling and managing reservations
  • Compiling monthly and quarterly reports
  • Assisting with engineering inquiries
  • Conducting financial report searches
  • Generating management reports
  • Organizing filing systems

Additionally, you will play a role in reviewing the translation and localization of our products, including brochures. Building and maintaining positive relationships with internal and external stakeholders, such as operations personnel, brokers, reinsurers, and service providers, will be crucial to your success in this position.

Comprehensive on-the-job training will be provided to ensure your success.

Required Qualifications

  • Strong administrative experience, preferably within the insurance sector.
  • Demonstrated mathematical proficiency and advanced computer skills, including proficiency in MS Office applications (Word, Excel, PowerPoint, Access), along with typing speed and accuracy.
  • A collaborative team player with excellent communication and organizational skills, capable of prioritizing tasks from multiple sources.
  • Fluency in English is essential; proficiency in additional European languages is advantageous.

In return for your contributions, we offer a competitive benefits package that includes:

  • Defined Benefit Pension Scheme
  • Private medical insurance
  • Incentive Plan
  • Fitness Reimbursement Plan
  • Global Well-being days
  • Charity Volunteer Days

At FM Global, we value our people and recognize that our diverse workforce is key to delivering the world-class services we are known for. We are dedicated to attracting and retaining a talented and diverse team, fostering an inclusive culture that promotes innovation and collaboration.

Our organization is built on the foundation of mutual respect and care for one another, our clients, and the communities we serve. This commitment to fostering a culture of belonging is integral to our organizational identity.

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