Customer Experience Executive
3 days ago
We are seeking a highly skilled and motivated Customer Experience Executive to join our dynamic team at Liforme (B Corp Certified). As a key member of our customer service team, you will be responsible for providing exceptional service to our global customers, driving growth, and supporting our mission to promote yoga and wellness.
Job Purpose:Reporting to the Customer Experience Manager, you will be responsible for:
- Providing outstanding customer service to drive growth and support our mission
- Liaising with international warehouses and couriers to ensure seamless customer experience
- Responding to customer inquiries and resolving issues in a timely and professional manner
- Assisting with managing customer relationships across different social media platforms
- Conducting ongoing community engagement to gather sales leads and support business needs
- Supporting and supervising junior team members with their daily tasks
- Supporting the manager with key strategic projects
As a Customer Experience Executive, you will be responsible for:
- Building and maintaining strong relationships with customers to provide exceptional service
- Identifying and resolving customer issues in a timely and professional manner
- Providing training and support to junior team members to ensure they have the skills and knowledge needed to provide excellent customer service
- Assisting with the development and implementation of customer service strategies to drive growth and support our mission
- Collaborating with cross-functional teams to ensure seamless customer experience
To be successful in this role, you will need:
- Outstanding customer service skills and a genuine desire to go above and beyond
- An ability to think strategically and see the wider context and deeper significance of daily tasks
- Ability to work autonomously within an agreed remit to manage workloads and turnaround of work
- Great problem-solving skills and a dedication to finding the most efficient but complete solution to issues as they arise
- Excellent writing and communication skills with a friendly disposition
- Excellent academic record
- Highly personable and able to fit in with a hardworking and dynamic team
- A common sense approach, a willingness to learn, and a hard-working nature to get the task done
- 1-3 years of relevant previous experience in customer service
We offer a competitive salary, hybrid and flexible working structure, office space in Camden Town, Central London, private health insurance, good holiday allowance, pension contribution, monthly fitness/wellness/gym allowance, and an exciting calendar of team social gatherings and events.
We are an equal opportunities employer and welcome applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees. If you are passionate about customer service and want to join a dynamic team that is making a positive impact, please apply today
-
Executive Director of Customer Experience
2 weeks ago
London, Greater London, United Kingdom Space Executive Full time{"h1": "Customer Success Leadership Opportunity at Space Executive", "p": "At Space Executive, we're shaping the future of online payments with our innovative Open Banking-powered solutions. As a key member of our leadership team, you'll play a pivotal role in driving customer success and growth across our expanding client base.", "ul": ["Lead a...
-
Executive Director of Customer Experience
2 weeks ago
London, Greater London, United Kingdom Space Executive Full time{"h1": "Customer Success Leadership Opportunity at Space Executive", "p": "At Space Executive, we're shaping the future of online payments with our innovative Open Banking-powered solutions. As a key member of our leadership team, you'll play a pivotal role in driving customer success and growth across our expanding client base.", "ul": ["Lead a...
-
Customer Experience Manager
2 days ago
London, Greater London, United Kingdom The Learning Experience #351 Full timeJob Title: Communications & Customer Experience ManagerWe are seeking a highly skilled Communications & Customer Experience Manager to join our team at The Learning Experience #351. This is an exciting opportunity to work in a fast-paced corporate environment and contribute to the success of our Property Management services line.About the Role:This role will...
-
Customer Experience Manager
2 days ago
London, Greater London, United Kingdom The Learning Experience #351 Full timeJob Title: Communications & Customer Experience ManagerWe are seeking a highly skilled Communications & Customer Experience Manager to join our team at The Learning Experience #351. This is an exciting opportunity to work in a fast-paced corporate environment and contribute to the success of our Property Management services line.About the Role:This role will...
-
Customer Experience Strategist
3 weeks ago
London, Greater London, United Kingdom Konversational - The ServiceNow Customer Workflow Experts Full timeJob Description**About the Role**We are seeking a highly skilled and experienced Engagement Manager to join our team at Konversational - The ServiceNow Customer Workflow Experts. As an Engagement Manager, you will play a critical role in driving the implementation of cutting-edge ServiceNow solutions for our clients, and in creating top-class experiences for...
-
Customer Experience Strategist
3 weeks ago
London, Greater London, United Kingdom Konversational - The ServiceNow Customer Workflow Experts Full timeJob Description**About the Role**We are seeking a highly skilled and experienced Engagement Manager to join our team at Konversational - The ServiceNow Customer Workflow Experts. As an Engagement Manager, you will play a critical role in driving the implementation of cutting-edge ServiceNow solutions for our clients, and in creating top-class experiences for...
-
Customer Experience Executive
14 hours ago
London, Greater London, United Kingdom Liforme (B Corp Certified) Full timeJob DescriptionWe are a dynamic, fast-growing company in the Yoga & Wellness Sector, with a mission to support and encourage the practice of Yoga and physical and mental wellbeing. We are looking for a highly skilled Customer Experience Executive to join our team.Job PurposeAs a Customer Experience Executive, you will be responsible for providing exceptional...
-
Customer Experience Executive
15 hours ago
London, Greater London, United Kingdom Liforme (B Corp Certified) Full timeJob DescriptionWe are a dynamic, fast-growing company in the Yoga & Wellness Sector, with a mission to support and encourage the practice of Yoga and physical and mental wellbeing. We are looking for a highly skilled Customer Experience Executive to join our team.Job PurposeAs a Customer Experience Executive, you will be responsible for providing exceptional...
-
Customer Experience Executive
3 days ago
London, Greater London, United Kingdom Liforme (B Corp Certified) Full timeJob Title: Customer Experience ExecutiveWe are seeking a highly skilled and motivated Customer Experience Executive to join our dynamic team at Liforme (B Corp Certified). As a key member of our customer service team, you will be responsible for providing exceptional service to our global customers, driving growth, and supporting our mission to 'Live For...
-
Customer Experience Executive
3 days ago
London, Greater London, United Kingdom Liforme (B Corp Certified) Full timeJob Title: Customer Experience ExecutiveWe are seeking a highly skilled and motivated Customer Experience Executive to join our dynamic team at Liforme (B Corp Certified). As a key member of our customer service team, you will be responsible for providing exceptional service to our global customers, driving growth, and supporting our mission to 'Live For...
-
Customer Experience Executive
17 hours ago
London, Greater London, United Kingdom Liforme (B Corp Certified) Full timeJob Title: Customer Experience ExecutiveWe are seeking a highly skilled and motivated Customer Experience Executive to join our dynamic team at Liforme (B Corp Certified). As a key member of our customer service team, you will be responsible for providing exceptional service to our global customers, ensuring their needs are met, and exceeding their...
-
Customer Experience Executive
15 hours ago
London, Greater London, United Kingdom Liforme (B Corp Certified) Full timeJob Title: Customer Experience ExecutiveWe are seeking a highly skilled and motivated Customer Experience Executive to join our dynamic team at Liforme (B Corp Certified). As a key member of our customer service team, you will be responsible for providing exceptional service to our global customers, ensuring their needs are met, and exceeding their...
-
Customer Experience Executive
4 days ago
London, Greater London, United Kingdom Liforme (B Corp Certified) Full timeCustomer Experience ExecutiveLiforme, a dynamic and fast-growing B Corp Certified company, is seeking a highly skilled Customer Experience Executive to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our global customers, driving growth, and supporting our mission to 'Live For...
-
Customer Experience Executive
4 days ago
London, Greater London, United Kingdom Liforme (B Corp Certified) Full timeCustomer Experience ExecutiveLiforme, a dynamic and fast-growing B Corp Certified company, is seeking a highly skilled Customer Experience Executive to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our global customers, driving growth, and supporting our mission to 'Live For...
-
Customer Success Executive
3 weeks ago
London, Greater London, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full timeAbout the RoleWe are seeking a highly motivated and tech-savvy Customer Success/Account Manager to join our growing team at ACCS - ARES Customer Care Solutions GmbH. As a key member of our Customer Success Team, you will be responsible for building and maintaining strong relationships with our clients, identifying opportunities for growth, and delivering...
-
Customer Success Executive
3 weeks ago
London, Greater London, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full timeAbout the RoleWe are seeking a highly motivated and tech-savvy Customer Success/Account Manager to join our growing team at ACCS - ARES Customer Care Solutions GmbH. As a key member of our Customer Success Team, you will be responsible for building and maintaining strong relationships with our clients, identifying opportunities for growth, and delivering...
-
Senior Account Executive
2 weeks ago
London, Greater London, United Kingdom TED EXPERIENCE Full time{"h1": "Job Opportunity at TED EXPERIENCE", "p": "We are seeking a highly skilled and experienced Senior Account Executive to join our team at TED EXPERIENCE. As a key member of our client services team, you will be responsible for overseeing the planning and execution of our bespoke workforce solutions for one of our most key clients.Your primary focus will...
-
Senior Account Executive
2 weeks ago
London, Greater London, United Kingdom TED EXPERIENCE Full time{"h1": "Job Opportunity at TED EXPERIENCE", "p": "We are seeking a highly skilled and experienced Senior Account Executive to join our team at TED EXPERIENCE. As a key member of our client services team, you will be responsible for overseeing the planning and execution of our bespoke workforce solutions for one of our most key clients.Your primary focus will...
-
Senior Account Executive
2 days ago
London, Greater London, United Kingdom TED EXPERIENCE Full timeJob OpportunityWe are seeking a highly skilled and experienced Senior Account Executive to join our team at Ted Experience. As a key member of our client services team, you will be responsible for overseeing the planning and execution of our bespoke workforce solutions for one of our most key clients.About the Role:To ensure that campaign execution output of...
-
Senior Account Executive
2 days ago
London, Greater London, United Kingdom TED EXPERIENCE Full timeJob OpportunityWe are seeking a highly skilled and experienced Senior Account Executive to join our team at Ted Experience. As a key member of our client services team, you will be responsible for overseeing the planning and execution of our bespoke workforce solutions for one of our most key clients.About the Role:To ensure that campaign execution output of...