Senior Account Executive

2 days ago

London, Greater London, United Kingdom TED EXPERIENCE Full time
Job Opportunity

We are seeking a highly skilled and experienced Senior Account Executive to join our team at Ted Experience. As a key member of our client services team, you will be responsible for overseeing the planning and execution of our bespoke workforce solutions for one of our most key clients.

About the Role:

  • To ensure that campaign execution output of the agency [planning, scheduling and project management] is executed as planned and that client expectations are exceeded.
  • To ensure accuracy in store planning and scheduling, diligently managing issues from trade and working with clients to find and communicate solutions, leveraging various sources of data for data-driven decision making, driving executional excellence and speed in deployment.
  • Working closely with our clients to effectively manage planning and scheduling of stores and store issues.
  • Management of overall campaign target tracking (planned vs. actual) and advising on store selection based on previous performance, leveraging multiple sources of data for key decision making.
  • Ensure staff booking portal is maintained and accurate to staff attendance and change of circumstance for new starters training and shadowing days.
  • Monitor payroll enquiries email inbox for travel expense related-queries – respond to queries and resolve issues with assistance of the Senior Account Manager / Finance Director.

About You:

  • Minimum of 2-years working within a similar role in a staffing agency / brand experience agency and/or field marketing agency alongside having experience in working in Operational /Client Services / Account Management teams.
  • Highly presentable and ability to personally convey our brand attributes – professional, knowledgeable, confident, honest, and trustworthy.
  • A decent level of social capabilities played out in building relationships with internal employees and senior stakeholders.
  • Aptitude for system processes, development, and compliance management of online databases.
  • Intermediate to advanced use of Microsoft Excel, and strong initiative for self-learning as reporting requirements develop over time.
  • Fluency in Microsoft PowerPoint for building client-facing presentation decks, as well as training materials for wider external teams.
  • High level of written English and eye for detail in producing both internal and external copy.

What We Offer:

  • Defined KPIs and bonus structure.
  • Competitive basic salary.
  • Gym Membership.
  • 28 days holiday (inc. bank holidays).
  • A great work and play culture.

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