Beauty Counter Supervisor

3 weeks ago


York, York City, United Kingdom Trinny London Full time

Position - Beauty Counter Supervisor

Location - York

Working Hours - 40 hours per week

Compensation - Starting salary from £30,000 plus a competitive commission structure

Are you prepared to transform your daily routine? We are in search of a Beauty Counter Supervisor to become part of our exciting new team in York. This position will report directly to the Area Manager and will oversee the daily operations of our beauty counter. A Trinny London Artist is essential to our mission, which is to equip our customers with the tools they need to look and feel their best every day using our innovative, portable makeup and award-winning skincare products.

About Trinny London

At Trinny London, we are revolutionizing the beauty industry and simplifying skincare, and we are just getting started. Established in 2017 by Trinny Woodall, we are inspiring individuals worldwide to rethink their beauty routines.

Since our inception, we have experienced remarkable growth and are proud to be one of Europe's fastest-growing beauty brands. We are generating substantial sales by creating groundbreaking products, gaining hundreds of thousands of loyal customers globally, and, most importantly, building a talented and driven team to support our extraordinary growth.

Your Responsibilities

Your daily tasks may include:

  • Leading your team effectively by:
    • Meeting your personal targets
    • Enhancing your product knowledge and staying informed about beauty trends
    • Conducting client appointments and refining your artistry
    • Always maintaining a customer-focused approach
  • Managing the daily, monthly, and quarterly operations of your counter, developing business strategies to ensure success
  • Creating and distributing work schedules, as well as managing payroll, attendance, leave, performance notes, and compliance checks
  • Overseeing inventory audits, stock assessments, and visual merchandising
  • Adhering to health and safety regulations
  • Utilizing retail management meetings to provide feedback on your counter's performance
  • Ensuring your team meets business objectives, targets, and KPIs, addressing any performance issues, and seeking assistance from the Training Team or Area Manager when necessary
  • Inspiring your team to continuously enhance their artistry, product knowledge, and performance, leveraging educational resources
  • Conducting regular one-on-one meetings and monthly evaluations, supporting your team's career aspirations
  • Independently managing any performance, attendance, or conduct issues in line with Trinny London standards, utilizing appropriate procedures and support, and escalating when needed

Qualifications

The essential skills and experience required for this role include:

  • Experience in leading a team (minimum of 5 individuals), preferably within the luxury sector
  • A genuine passion for makeup and skincare
  • Demonstrated success in leading a team within the retail environment
  • Ability to adapt and thrive in a dynamic setting
  • A positive and proactive attitude
  • Strong communication and numerical skills
  • Comfortable working towards and surpassing KPIs
  • Punctual and well-organized

We are always eager to connect with individuals interested in joining the Trinny London team. While we seek the essential skills listed above, we welcome ambitious candidates looking for their next opportunity.

Employee Benefits

We aim to empower our customers with the tools and confidence to be their best, and we extend this commitment to our team through our benefits:

  • Welcome Trinny London Starter Stack
  • Employee discount (50%) and friends and family discount (40%) after a probationary period
  • Competitive commission structure
  • Seasonal celebrations
  • Rewards and Recognition Scheme (recognizing length of service with gifts, vouchers, and additional annual leave)

Commitment to Diversity

We celebrate diversity among our customers, products, and teams. We are dedicated to inclusivity and providing everyone with the opportunity to be the best version of themselves.

We are committed to equality of opportunity across the organization and welcome individuals from all backgrounds, bringing their unique perspectives, ideas, and experiences.



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