Festive Store Supervisor

3 weeks ago

York, York City, United Kingdom Lush Full time
Exciting Opportunity Awaits
Lush is embarking on a new chapter as we expand our store, and we are thrilled to invite passionate individuals to join our vibrant team during this bustling seasonal period. This role offers a unique chance to be part of our journey, supporting our operations during the festive season.

Commitment to Diversity
At Lush, we believe in building a brand that reflects the diverse tapestry of our global community. We value the contributions of every individual and are dedicated to fostering an inclusive environment where all voices are heard and celebrated.

About Us
Known for our innovative approach to cosmetics, Lush is more than just a beauty brand. We are committed to ethical practices, sustainability, and making a positive impact on the world. As a proud Living Wage employer, we prioritize our people and advocate for fair treatment across the industry.

The Role
As a Supervisor, you will play a crucial role in delivering exceptional customer experiences and leading a dynamic team. Your enthusiasm for customer engagement and your ability to inspire your colleagues will be key to creating a welcoming atmosphere in our store. You will be responsible for:
  • Collaborating with the management team to implement innovative ideas that enhance the shopping experience.
  • Supporting the store manager in building a customer-focused team dedicated to excellence.
  • Providing training and guidance to your team, ensuring they have the tools to succeed.
  • Leading by example on the shop floor, ensuring every customer interaction is memorable.
  • Delegating tasks effectively to maintain smooth store operations.
  • Contributing to financial goals through effective budgeting and sales strategies.
  • Maintaining an inviting store environment with attractive displays and cleanliness.
  • Engaging with the local community to enhance customer experiences.
  • Taking charge of your professional development through training and collaboration.
  • Creating a delightful shopping atmosphere that keeps customers returning.

Key Skills and Experience
Customer Service: A genuine passion for providing outstanding service and creating a positive environment for customers and team members alike.

Leadership: The ability to navigate challenges with grace, manage expectations, and support your team effectively.

Team Collaboration: Fostering a spirit of teamwork and cooperation to achieve shared goals.

Effective Communication: Ensuring clear and respectful communication within the team and with customers.

Benefits
We offer a range of benefits to support our employees, including:
  • Generous holiday allowance
  • Employee discounts on products and spa treatments
  • Profit-sharing bonuses
  • Access to wellness programs
  • Pension contributions
  • Flexible working arrangements
Join us in making a difference while enjoying a fulfilling career with Lush.

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