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Beauty Counter Supervisor

2 months ago

York, York City, United Kingdom Trinny London Full time

Position: Beauty Counter Supervisor

Location: York

Working Hours: 40 hours per week

Compensation: Starting salary from £30,000 with an attractive commission structure

Are you prepared to transform your daily routine? We are in search of a Beauty Counter Supervisor to become a vital part of our new team in York. This position will report directly to the Area Manager and will oversee the daily operations of our beauty counter. A Trinny London Artist is essential to our mission, which is to equip our customers with the necessary tools to enhance their beauty every day through our innovative, portable makeup and award-winning skincare products. You will achieve this by merging your exceptional artistry skills with extensive product knowledge and a genuine passion for customer engagement. You believe in making beauty accessible to all and can tailor your approach to meet the diverse needs of your clientele.

About Trinny London

At Trinny London, we are revolutionizing the beauty industry and simplifying skincare. Founded in 2017 by Trinny Woodall, we are inspiring individuals globally to rethink their beauty routines.

Since our inception, we have experienced remarkable growth and are proud to be one of Europe’s fastest-growing beauty brands. Our innovative products have generated significant sales, attracting a vast community of supporters and customers worldwide, while also cultivating a talented and motivated team to drive our impressive growth.

Key Responsibilities:

  • Lead your team effectively by:
    • Meeting your individual targets
    • Enhancing your product knowledge and staying informed about beauty trends
    • Conducting client appointments and elevating your artistry
    • Consistently demonstrating a customer-focused approach
  • Manage the daily, monthly, and quarterly operations of your counter, developing business strategies to ensure success and efficiency
  • Prepare and distribute staff schedules, while maintaining accurate records of payroll, attendance, and other HR-related documentation
  • Oversee inventory management, stock audits, and visual merchandising
  • Adhere to health and safety protocols
  • Utilize retail management meetings to provide feedback on counter performance
  • Ensure your team meets business objectives, targets, and KPIs, addressing any performance issues with support from the Training Team or Area Manager as needed
  • Inspire your team to continuously enhance their artistry, product knowledge, and overall performance, leveraging training resources
  • Conduct regular one-on-one meetings and performance reviews, supporting your team’s career aspirations
  • Address any performance, attendance, or conduct issues in accordance with company standards, utilizing the appropriate procedures and escalating when necessary

Qualifications:

The essential skills and experience required for this role include:

  • Proven experience in a leadership role (minimum of 5 team members), preferably within the luxury retail sector
  • A strong passion for makeup and skincare
  • Demonstrated success in leading a retail team
  • Ability to adapt in a dynamic environment
  • A positive and proactive attitude
  • Excellent communication and numerical skills
  • Comfortable working towards and surpassing KPIs
  • Highly organized and punctual

We welcome applications from individuals who are eager to join the Trinny London team. While we seek the essential skills listed above, we are always interested in hearing from ambitious candidates looking for their next opportunity.

Employee Benefits:

We strive to provide our customers with the tools and confidence to excel, and we extend this commitment to our team through various benefits:

  • Welcome Trinny London Starter Stack
  • Employee discount (50%) and friends and family discount (40%) after a probationary period
  • Attractive commission structure
  • Team celebrations during summer and festive seasons
  • Rewards and Recognition Scheme for long service

Commitment to Diversity:

We celebrate diversity among our customers, products, and teams. We are dedicated to inclusivity and providing everyone with the opportunity to be the best version of themselves.

We are committed to equality of opportunity across the organization and welcome individuals from all backgrounds, bringing their unique perspectives, ideas, and experiences.