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Lettings Administrator
2 months ago
Job Summary:
We are seeking a highly skilled and experienced Lettings Administrator / Property Manager to join our team at Worth Recruiting. As a key member of our property recruitment team, you will be responsible for managing all aspects of the lettings process, including property management, administration, and customer service.
Key Responsibilities:
- Manage a portfolio of residential lettings properties, ensuring timely and efficient processing of lettings applications, tenancy agreements, and rent payments.
- Provide exceptional customer service to landlords, tenants, and other stakeholders, responding to queries and resolving issues in a professional and timely manner.
- Develop and maintain relationships with clients, including landlords, tenants, and other industry professionals.
- Conduct property viewings, prepare properties for let, and ensure properties are presented in a clean and well-maintained condition.
- Process and manage rent payments, including setting up standing orders and chasing late payments.
- Prepare and issue tenancy agreements, ensuring compliance with relevant laws and regulations.
- Manage and maintain accurate records of lettings activity, including property files, tenancy agreements, and rent payments.
- Work closely with the property management team to ensure seamless communication and coordination of lettings activity.
Requirements:
- Previous experience in residential lettings administration and property management.
- Excellent communication and customer service skills, with the ability to build strong relationships with clients and stakeholders.
- Highly organized and able to prioritize tasks effectively, with a strong attention to detail.
- Ability to work under pressure and meet deadlines, with a flexible approach to working hours.
- Knowledge of relevant laws and regulations, including the Housing Act and the Tenant Fees Act.
What We Offer:
- A competitive salary and benefits package.
- A dynamic and supportive work environment, with opportunities for professional development and growth.
- A chance to work with a reputable and established property recruitment agency, with a strong reputation in the industry.
How to Apply:
If you are a motivated and experienced Lettings Administrator / Property Manager looking for a new challenge, please submit your application, including your CV and a cover letter, to Worth Recruiting.