Timetable Coordinator
6 days ago
We are seeking a highly skilled Scheduler to join our team at Metroline Ltd. As a Scheduler, you will play a critical role in planning, reviewing, and developing efficient and effective timetables and schedules that meet the requirements of our franchise and service delivery needs.
Main Responsibilities- Timetable and Schedules Ownership
- Compile and implement timetables and driver/vehicle schedules that meet the requirements of the franchise agreement and our business needs.
- Ensure that deadlines for producing timetables and driver/vehicle schedules are met.
- Work with the Service Delivery Team and Depot Management Team to introduce temporary schedules to minimize delays through long-term disruptions such as roadworks.
- Provide information/data regarding schedules as required, including reporting on service change impacts to internal and external partners.
- Prepare and dispatch schedules/duty cards, both paper-based and electronic.
- Efficiency and Continuous Improvement
- Constantly strive to improve driver/vehicle schedule efficiency and service punctuality.
- Work with the Service Delivery team and Depot management to improve the service provided to passengers through improved reliability and maximizing bonuses through the bonus regime.
- Local and Franchised Agreement and Legislation Knowledge
- Maintain a full knowledge of current Operating and Scheduling Agreements.
- Maintain a full knowledge of the franchise requirements relating to timetables to be operated and the performance regime.
- Maintain a full knowledge of the Domestic Drivers Hours regulations (where different from the Company Scheduling Agreement) and European Drivers Hours Regulations.
- Technology
- Maintain a full knowledge of the computer-based schedules system used by the Company, and to be able to assist other members of the Team when necessary.
- Other Duties
- Maintain a full knowledge of the Company's operating area, particularly with regard to Depots and relief point locations.
- Carry out various ad hoc tasks and additional duties as required by Senior Managers/Directors and where necessary provide cover for other Schedules Compilers/Schedulers in the event of sickness, absence, and holidays.
- Experience of using computer-based scheduling software.
- Understanding of financial and costing procedures.
- Knowledge of the Domestic Driving Hours Regulations.
- Comprehensive geographical knowledge of Greater Manchester, especially Metroline's operating area and depot locations.
- Understanding of franchise and.
- An understanding/appreciation of the franchise environments requirements, contractual procedures, and obligations, and the management of day-to-day operational issues.
- Experience of Hastus Scheduling software.
- Communication Skills - Excellent written and spoken English with the ability to communicate clearly and at all levels.
- Adaptability and Resilience – Flexibility to adjust to changing industry demands and resilience in working under pressure.
- Analytical Skills – Ability to collate and interpret statistical data and using the insight gained to guide decision-making and improvements, with excellent attention to detail.
- Organisational Skills - Highly organized, motivated, and able to manage and own prioritize workload effectively and work to strict deadlines.
- Stakeholder Management - Must be able to demonstrate credibility to build professional relationships with both employees and managers, and external stakeholders including the Trade Unions.
- Colleague Development - Must be a team player and willing to develop others to increase team and individual performance.
- Customer Centricity - Exceptional customer service skills with a natural flair of providing support and guidance and going 'the extra mile'.
- Professional Integrity - Good awareness of company policies & procedures and employment legislation and acts with discretion when managing confidential matters.
Basic 38 hours per week. Flexibility required for hours/days worked (including weekends) in line with operational requirements.
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Planning Administrator
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Manchester, United Kingdom Metroline Ltd Full timeJob DescriptionJob Title: Planning Administrator - Timetable CoordinatorCompany: Metroline LtdJob Type: Full-timeLocation: Flexible (with travel to other depots)Job Summary:We are seeking a highly skilled Planning Administrator to join our team as a Timetable Coordinator. The successful candidate will be responsible for planning, reviewing, and developing...
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Timetable Coordinator
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Manchester, United Kingdom Metroline Ltd Full timeJob SummaryWe are seeking a highly skilled Scheduler to join our team at Metroline Ltd. As a Scheduler, you will play a critical role in planning, reviewing, and developing efficient and effective timetables and schedules that meet the requirements of our franchise and service delivery needs.Main ResponsibilitiesTimetable and Schedules OwnershipCompile and...
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