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Scheduling Coordinator

2 months ago

manchester, United Kingdom Metroline Ltd Full time

Job Title - Scheduling Coordinator

Job Summary

We are seeking a highly skilled Scheduling Coordinator to join our team at Metroline Ltd. As a key member of our Operations team, you will be responsible for planning, reviewing, and developing efficient and effective timetables and schedules that meet the requirements of our franchise and service delivery needs.

Key Responsibilities

  • Plan, review, and develop timetables and schedules that meet the requirements of our franchise and service delivery needs.
  • Liaise and negotiate with Depot Management Teams and Depot Trades Union concerning the implementation of timetables and schedules.
  • Work with the Service Delivery Team and Depot Management Team to introduce temporary schedules to minimize delays through long-term disruption such as road works.
  • Provide information/data regarding schedules as required, including reporting on service change impacts to internal and external partners.
  • Work with the Service Delivery team and Depot management to improve the service provided to passengers through improved reliability and maximizing bonuses through the bonus regime.

Requirements

  • Maintain a full knowledge of current Operating and Scheduling Agreements.
  • Maintain a full knowledge of the franchise requirements relating to timetables to be operated and the performance regime.
  • Maintain a full knowledge of the Domestic Drivers Hours regulations (where different from the Company Scheduling Agreement) and European Drivers Hours Regulations.
  • Maintain a full knowledge of the computer-based schedules system used by the Company, and be able to assist other members of the Team when necessary.
  • Maintain a full knowledge of the Company's operating area, particularly with regard to Depots and relief point locations.

Essential Criteria

  • Experience of using computer-based scheduling software.
  • Understanding of financial and costing procedures.
  • Knowledge of the Domestic Driving Hours Regulations.
  • Experience of Hastus Scheduling software (desirable).

Competencies & Skills

  • Communication skills - Excellent written and spoken English with the ability to communicate clearly and at all levels.
  • Analytical skills – Ability to collate and interpret statistical data and using the insight gained to guide decision-making and improvements, with excellent attention to detail.
  • Colleague Development - Must be a team player and willing to develop others to increase team and individual performance.
  • Professional Integrity - Good awareness of company policies & procedures and employment legislation and acts with discretion when managing confidential matters.