Business Development Manager

2 weeks ago

North West London, United Kingdom Radisson Blu Hotel, London Marble Arch Full time
About the Role

We are seeking a highly motivated and experienced Business Development Manager to join our team at Radisson Blu Hotel, London Marble Arch. As a key member of our sales team, you will be responsible for driving business growth and exceeding targets in the hotel industry.

Key Responsibilities
  • Drive Demand: Research and identify new business opportunities across all revenue streams, including corporate, conference, leisure, and social, to support hotel budgets.
  • Account Management: Actively manage local accounts with a structured plan and consistent upselling approach.
  • Local Sales Initiatives: Own and drive local sales through social media activities, welcome desks, and showcase events.
  • Implement Sales & Marketing Plan: Update information and record results monthly to ensure positive activities are repeated and unsuccessful ones are evaluated and adjusted.
  • Product Knowledge: Stay fully conversant with all hotels, services, packages, promotions, and special offers.
  • Lead Generation: Identify sales opportunities for all Axiom Hospitality Hotels from new and existing customers.
  • Liaison: Manage and develop business from Brand Partners managed accounts.
  • Relationship Building: Build strong relationships with Events Agents, Association bodies, and direct corporate sales.
Requirements
  • Experienced Sales Professional: Proven track record in the hotel market and account management.
  • Strategic Approach: Proven ability to exceed KPIs and business development targets.
  • CRM and Sales Tools: Knowledge and experience of using CRM, S&C, and RFP systems.
  • Sales Training: Formal sales training in negotiations, strategic selling, and account management.
  • Technical Skills: Proficient in MS Word, Excel, and online tools.
  • Pressure Management: Ability to work under pressure to deadlines and targets.
  • Industry Knowledge: Understanding of the hospitality and travel industry.
  • Independence: Ability to function independently with a minimum of supervision, taking full ownership of a portfolio of hotels.
  • Interpersonal Skills: Demonstrated strong interpersonal, organisational, and communication skills (written and verbal).
What We Offer
  • Hotel Discounts: Hotel discounts across all Axiom Hospitality hotels – colleague rates and up to 50% discount on F&B.
  • Benefits Portal: Discounts across retail, restaurants, events, and more through our benefits & rewards portal.
  • Employee Assistance: Access to our Employee Assistance Line to support your Mental Health and Wellbeing.
  • Financial Wellbeing: Use of Wagestream Financial Wellbeing platform, allowing instant access to your pay.
  • Recognition and Rewards: Yearly complimentary Axiom Xcape stayover after one year of service, length of service awards, and more.
About Us

At Radisson Blu Hotel, London Marble Arch, we thrive on differences and believe it is critical to our success as a fast-growing hospitality company with global aspirations. We are proud to be an equal-opportunity workplace that seeks to recruit, develop, and retain the most talented people from various backgrounds, perspectives, and skills.

We are committed to reducing our carbon, energy, water, and waste footprint. We strive to be ethical in all we do and want to be a thriving, sustainable, and responsible business for our people, our communities, and our planet.

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