Support Services Coordinator

7 days ago


Nottinghamshire, United Kingdom British Red Cross Full time
About The Role

Job Title: Senior Support Assistant

Job Type: Full-time

Contract Type: Fixed Term

Salary: Competitive

Location: Remote

We are seeking a highly organized and detail-oriented Senior Support Assistant to join our Refugee Support Team. As a key member of our team, you will provide administrative and operational support functions to ensure the smooth delivery of our services.

Key Responsibilities
  • Provide administrative support to the Refugee Support team, including data entry, report writing, and correspondence.
  • Assist with the coordination of projects and events, including logistics, communication, and evaluation.
  • Develop and maintain relationships with external stakeholders, including community groups, partners, and donors.
  • Contribute to the development and implementation of policies and procedures to ensure compliance with regulatory requirements.
  • Provide excellent customer service to clients, including refugees, asylum seekers, and other vulnerable individuals.
Requirements
  • 2+ years of experience in an administrative or support role, preferably in a non-profit or humanitarian organization.
  • Excellent organizational and communication skills, with the ability to work independently and as part of a team.
  • Strong analytical and problem-solving skills, with the ability to think critically and make sound judgments.
  • Proficiency in Microsoft Office, including Word, Excel, and PowerPoint.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
What We Offer
  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic and dedicated team.
  • Professional development and training opportunities.
  • A collaborative and inclusive work environment.
  • The chance to make a meaningful contribution to the lives of refugees and asylum seekers.
About Us

The British Red Cross is a humanitarian organization that provides emergency assistance, disaster relief, and education to individuals and communities affected by conflict, disasters, and other crises. We are committed to promoting human dignity, reducing suffering, and improving the lives of those in need.


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