Current jobs related to Customer Service Coordinator - Nottinghamshire - PAM
-
Customer Resolution Coordinator
2 days ago
Beeston, Nottinghamshire, United Kingdom CV-Library Full timeThis Role: Complaints Coordinator - 6 Month Fixed Term Contract Location: Beeston, Nottingham, NG9 1LA Salary: £28,619 - Hybrid Working based on a 37.5hr week Free on-site parking At Metropolitan Thames Valley Housing, we have an amazing opportunity for passionate and customer-service focused Complaint Coordinators to join...
-
Support Services Coordinator
2 months ago
Nottinghamshire, United Kingdom British Red Cross Full timeAbout The RoleJob Title: Senior Support AssistantJob Type: Full-timeContract Type: Fixed TermSalary: CompetitiveLocation: RemoteWe are seeking a highly organized and detail-oriented Senior Support Assistant to join our Refugee Support Team. As a key member of our team, you will provide administrative and operational support functions to ensure the smooth...
-
Support Services Coordinator
2 months ago
Nottinghamshire, United Kingdom British Red Cross Full timeAbout The RoleJob Title: Senior Support AssistantJob Type: Full-timeContract Type: Fixed TermSalary: CompetitiveLocation: RemoteWe are seeking a highly organized and detail-oriented Senior Support Assistant to join our Refugee Support Team. As a key member of our team, you will provide administrative and operational support functions to ensure the smooth...
-
Customer Resolution Coordinator
3 weeks ago
Beeston, Nottinghamshire, United Kingdom CV-Library Full timeCustomer Resolution Coordinator - Fixed Term 6 Month Contract Location: Beeston, Nottingham, NG9 1LA - Free on-site parking Salary: £28,61 based on a 37.5hr working week. Hybrid working is avaliable for this post This role: We are recruiting for two passionate and results-orientated Customer Resolution Coordinator to join our Customer Experience...
-
Customer Resolution Coordinator
1 month ago
Beeston, Nottinghamshire, United Kingdom CV-Library Full timeCustomer Resolution Coordinator - Fixed Term 6 Month Contract Location: Beeston, Nottingham, NG9 1LA - Free on-site parking Salary: £28,61 based on a 37.5hr working week. Hybrid working is avaliable for this post This role: We are recruiting for two passionate and results-orientated Customer Resolution Coordinator to join...
-
Customer Service Representative
7 days ago
Nottinghamshire, United Kingdom Tesco Full timeAbout the RoleWe are seeking a dedicated and passionate individual to join our team as a Customer Service Representative at our Rainworth Express store. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer...
-
Customer Service Advisor
2 days ago
Nottinghamshire, East Midlands, United Kingdom Flat Fee Recruiter Full timeAre you our client's next Customer Service Advisor? They need someone to join our highly skilled team in Nottingham, becoming the first point of contact for their valued customers and delivering exceptional service with efficiency and care. If you're eager to make an impact and thrive in a dynamic environment, apply now! Customer Service Advisor...
-
Customer Service Representative
3 weeks ago
Nottinghamshire, United Kingdom Tesco Full timeAbout the RoleWe are seeking a motivated and customer-focused individual to join our team as a Colleague in one of our stores. As a Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.Key ResponsibilitiesProvide excellent customer service, greeting customers with a smile and serving...
-
Customer Service Representative
3 weeks ago
Nottinghamshire, United Kingdom Tesco Full timeAbout the RoleWe are seeking a motivated and customer-focused individual to join our team as a Colleague in one of our stores. As a Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.Key ResponsibilitiesProvide excellent customer service, greeting customers with a smile and serving...
-
Customer Service Representative
4 weeks ago
Nottinghamshire, United Kingdom Tesco Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our Tesco team as a Store Colleague. As a key member of our store team, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.Key ResponsibilitiesProvide outstanding customer service, ensuring that every customer...
-
Customer Service Representative
4 weeks ago
Nottinghamshire, United Kingdom Tesco Full timeAbout the RoleWe are seeking a dedicated and customer-focused individual to join our Tesco team as a Store Colleague. As a key member of our store team, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.Key ResponsibilitiesProvide outstanding customer service, ensuring that every customer...
-
Customer Service Representative
3 weeks ago
Nottinghamshire, United Kingdom Tesco Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Colleague in our Rainworth Express store. As a Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.Key ResponsibilitiesProvide excellent customer service, greeting customers with a...
-
Customer Service Representative
2 weeks ago
Nottinghamshire, United Kingdom Tesco Full timeAbout the RoleWe are seeking a motivated and customer-focused individual to join our team as a Colleague in our Rainworth Express store. As a Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.Key ResponsibilitiesProvide excellent customer service, greeting customers with a smile and...
-
Customer Service Representative
3 weeks ago
Nottinghamshire, United Kingdom Tesco Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Colleague in our Rainworth Express store. As a Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.Key ResponsibilitiesProvide excellent customer service, greeting customers with a...
-
Customer Service Representative
2 weeks ago
Nottinghamshire, United Kingdom Tesco Full timeAbout the RoleWe are seeking a motivated and customer-focused individual to join our team as a Colleague in our Rainworth Express store. As a Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.Key ResponsibilitiesProvide excellent customer service, greeting customers with a smile and...
-
Customer Service Representative
1 month ago
Nottinghamshire, United Kingdom Tesco Full timeAbout the RoleWe are seeking a motivated and customer-focused individual to join our team as a Colleague in our Rainworth Express store. As a Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.Availability WindowWe are looking for someone who is available to work a variety of shifts,...
-
Customer Service Representative
1 month ago
Nottinghamshire, United Kingdom Tesco Full timeAbout the RoleWe are seeking a motivated and customer-focused individual to join our team as a Colleague in our Rainworth Express store. As a Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.Availability WindowWe are looking for someone who is available to work a variety of shifts,...
-
Customer Service Representative
1 week ago
Nottinghamshire, United Kingdom Sytner Full timeAbout the RoleAn exciting opportunity has arisen for a VWG Customer Advisor to join our growing Customer Contact Centre in Nottingham, within the Sytner Group.Our Contact Centre team is responsible for handling numerous customer queries relating to repair work and servicing of our vehicles.Every query must be handled with care and precision; together with...
-
Customer Service Advisor
1 month ago
Mansfield, Nottinghamshire, United Kingdom Fresh Start Recruitment (UK) Ltd Full time €12Customer Services Advisor Temp to Permanent Role Part time hours 9.00pm or full-time hours 8.00 per hour depending on experience You will be part of the customer service team, developing and managing customer accounts with an exceptional organisation on behalf of the company, ensuring that clients’ expectations are exceeded. Responsible for...
-
Customer Service Representative
4 days ago
Nottinghamshire, United Kingdom Tesco Full timeAbout the RoleWe are seeking a dedicated and enthusiastic individual to join our Tesco team as a Customer Service Representative. As a key member of our store team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service, responding...
Customer Service Coordinator
2 months ago
Are you someone who is passionate about putting customers first, progressing your career, and having varied working days? If yes, then this role could be for you
At Saint Gobain PAM we are looking for a customer focused individual to join us as a Customer Service Coordinator, in order to provide support to our team in our new offices in Bilborough NG8 6PX
Saint-Gobain PAM is the premier supplier of ductile iron and cast-iron products to the UK's key utilities, telecoms, highways, civil engineering, construction and housing companies.
This role will be fully office based whilst training in the role. Once you are fully competent in the role a hybrid model of work will then come into effect.
What you will be doing:
Our sites are busy places, with lots going on inside and out, and whilst the exact duties may vary here is a taster of the role.
Providing up to date information about customer orders, delivery leadtimes, and despatch information.
Coordinating aftersales queries (complaints, failed deliveries & invoice queries) and to ensure swift resolution of these.
Processing and managing a range of different types of orders
Proactively managing the customer order book to meet our company despatch forecasts and our customers' needs.
Liaising with production planners and logistics teams to ensure that leadtimes are as close as possible to customer requirements and that all delivery requirements are understood and well communicated between all parties.
Liaising with credit control functions to ensure that any potential credit issues are understood.
What we are looking for:
We are looking for a customer-focused and proactive person who enjoys working as part of a team, whilst also being able to manage your own workload. We are looking for the right person to fit in with our Saint-Gobain culture, but we know this needs to be right for you too.
- Previous experience in a customer facing role (in person or by telephone) would be preferable but is not essential.
- Knowledge of Microsoft office and SAP is essential as is the use of a CRM system is also preferrable but can be taught to the right person
Skills:
- Excellent written and verbal communication skills including listening and questioning.
- Excellent organisational skills and the ability to work flexibly to meet changing priorities and deadlines in an unpredictable and reactive environment.
- A level of resilience is required in order to be able to deal with unhappy customers in a professional manner, remaining patience and empathetic.
- Negotiation skills and the ability to resolve conflict
- A natural desire to help people and provide a first class customer experience at all times.
- An enthusiastic approach to work and a positive attitude.
- Driven to seek improvements in the way that we work, to suggest new ideas and to influence colleagues to help implement new initiatives
What's in it for me?
In return for your hard work, we have a range of benefits to offer, some of which include; high street discounts, pension schemes, opportunities for career progression, and so much more.
Are PAM and Saint-Gobain inclusive employers?
Saint-Gobain is the worldwide leader in light and sustainable construction improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world.
We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us.
And what about flexibility?
The world of work is changing. At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments.
Our standard working pattern is 8.30am-4.30pm Monday to Friday - though if you need some flexibility- we'll happily discuss any need you might have for this role: flexible hours, job-sharing, part-time working, or anything else that matters to you. We can't promise to meet every request when we're recruiting. But we do promise to listen.
If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you
