Lead Support Coordinator

2 months ago

Nottinghamshire, United Kingdom British Red Cross Full time

About The Position

Position Title: Lead Support Coordinator

Location: Nottinghamshire

Compensation: Competitive salary, based on weekly hours

Employment Type: Fixed Term Contract

Are you passionate about making a difference in the lives of individuals facing adversity?

Every individual seeking refuge deserves to be treated with respect and dignity. Could you be instrumental in providing support to those in need within your community?

In this role, you will undertake an administrative function for our Refugee Support Team, which offers compassionate, secure, and empowering assistance to individuals in distressing circumstances.

A typical day as a Lead Support Coordinator includes:

  • Delivering administrative and operational support to the Refugee Support team, aligning with team needs and organizational standards.
  • Generating reports and updates on various initiatives as necessary.
  • Evaluating information and making informed decisions regarding required actions.
  • Handling external inquiries efficiently and professionally.

To excel as a Lead Support Coordinator, you should possess:

  • Experience in an administrative capacity.
  • Background in working with vulnerable populations and an understanding of issues related to asylum seekers, refugees, and other at-risk migrants.
  • The ability to maintain neutrality and uphold client confidentiality.
  • Strong organizational skills, with the capability to effectively plan and manage workloads.
  • Proficiency in IT, particularly with Microsoft Office applications.
  • Exceptional verbal and written communication abilities.

In recognition of your commitment and skills, you will receive:

  • Annual Leave: Generous days off (including public holidays) with the option to purchase additional days.
  • Pension Plan: Up to % contributory pension scheme.
  • Flexible Work Arrangements: We strive to accommodate your preferred working style.
  • Professional Development: A variety of career advancement opportunities and comprehensive training.
  • Employee Discounts: Access to the Blue Light Discount Card and other employee benefits.
  • Wellbeing Support: Resources for mental health and wellbeing assistance.
  • Collaborative Environment: Join a team that champions our mission together.
  • Bicycle Scheme: Option to lease a bicycle through our program.
  • Commuting Support: Interest-free loan for travel expenses.

We are proud to participate in the disability confident scheme for roles based in the UK. During the application process, you will be asked if you wish to apply under the scheme.

At The British Red Cross, we are committed to fostering a diverse workforce and creating an inclusive environment for all staff and volunteers. We are dedicated to ensuring our teams can express their authentic selves at work without fear of discrimination. We achieve this through regular data reporting and the support of our internal networks focused on race, equality, LGBT+ issues, disability, wellness, gender, caregiving, and youth.

Connecting human kindness with human crisis

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