Clinical Operations Coordinator

4 weeks ago

Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trusts Full time

Position Overview

This is a remarkable opportunity to become a part of the Haematology division, focusing on Cancer and related specialties.

Join a well-established, collaborative multidisciplinary team operating within the Anticoagulation clinic. We are seeking to fill either a full-time role or a job share, with coverage from Monday to Friday.

As a vital member of our team, you will oversee the administration of clinics within the anticoagulation department. Your responsibilities will include managing the Did Not Attend (DNA) pathway, organizing weekly lists, and performing general clerical tasks, while also providing assistance to Band 2 clerical staff. The role will also require you to handle referrals from Deep Vein Thrombosis and Thrombosis pathways, maintain spreadsheets and databases, and generate outcome letters from meetings. We are looking for an enthusiastic team player with outstanding organizational and communication abilities. A clear understanding of confidentiality issues is essential, along with motivation and reliability. You should be capable of conveying verbal and written information accurately and maintaining composure under pressure.

This Band 3 position offers an excellent chance to gain substantial experience and serves as a great stepping stone for future advancement. We provide support and mentorship to help you develop your skills, along with a comprehensive training package covering NHS systems.

Main Responsibilities

In addition to the summary below, please familiarize yourself with the complete Job Description and Person Specification documents attached to this advertisement.

  • Coordination of all clinics within the department
  • Management of the DNA pathway
  • Updating the Anticoagulation database with patient information
  • Handling referrals from within the hospital related to thrombosis, including updating Excel spreadsheets, managing shared inbox emails, preparing for MDT meetings, and organizing letters and filing
  • Arranging follow-up appointments for patients interested in self-testing or requiring a nurse specialist review
  • Ensuring completion of Family and Friends audits
  • Monitoring clinical stock levels and drug cupboard
  • Completing or escalating actions as necessary
  • Prioritizing your workload amidst constantly changing demands to meet agreed deadlines
  • Utilizing your initiative to respond to queries within and outside the organization in a professional manner

About Us

This is an exciting opportunity to join the Haematology team, focusing on Cancer and related specialties.

If you are seeking a career in a vibrant, fast-paced, and inspiring environment that aims to provide the best care to our patients and staff, then this role is ideal for you. You will be part of a large and thriving community.

We are committed to ensuring our patients receive consistently high-quality, safe care with outstanding outcomes and experiences.

We strive to be an employer of choice, fostering an engaged, developed, and empowered team that places patient care at the forefront of our mission.

We will invest in our facilities, equipment, and digital infrastructure to support the delivery of high-quality patient care.

We are dedicated to achieving our performance standards and utilizing resources effectively to contribute to an affordable healthcare system.

We will support the improvement of community health through strong system leadership and innovative partnerships to deliver integrated care models.

We are committed to delivering world-class research and education while transforming health through innovation.

Core working hours are Monday to Friday, from 08:00 AM to 05:00 PM, though these can be agreed upon with your manager.

Job Responsibilities

Please refer to the separate attached job description for the Clinical Coordinator role, which contains full details of the position.

Training & Qualifications

Essential

  • Good basic level of secondary school education, including Maths and English at GCSE Grade C or above

Desirable

  • Able to perform patient observations, including pulse, blood pressure, and temperature

Experience

Essential

  • Relevant work experience in a clinical setting
  • Evidence of personal development in previous employment

Desirable

  • Aware of national and regional developments in Haemostasis & Thrombosis

Communication and Relationship Skills

Essential

  • Demonstrate effective written and verbal communication skills
  • Computer literate
  • Good telephone skills
  • Ability to communicate effectively within a team
  • Able to convey information accurately to other healthcare professionals
  • Capable of working independently and as part of a team
  • Able to relay information accurately

Desirable

  • Experience using hospital IT systems

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