Subscription Analytics Lead

6 days ago

London, Greater London, United Kingdom Sphere Digital Recruitment | Best Small Company 2022 Full time
About the Role

Sphere Digital Recruitment, a leading recruitment agency, is seeking a highly skilled Subscription Analytics Manager to join our team. As a key member of our Customer and Data Insights team, you will play a crucial role in driving business growth through data-driven insights and strategic decision-making.

Key Responsibilities
  • Design and Implement Targeted Customer Retention Campaigns: Work closely with the wider Customer and Data Insights team to design and implement targeted customer retention campaigns based on insights gained from data analysis.
  • Calculate and Analyze Customer Lifetime Value (CLV): Calculate and analyze CLV to understand the long-term profitability of identified subscriber segments.
  • Optimize Churn Mitigation Strategies: Work with the Subscription Team to analyze performance of A/B testing on various churn mitigation strategies to identify the most effective interventions.
  • Develop and Monitor Key Subscriber Health Metrics: Develop and monitor key subscriber health metrics, such as engagement, satisfaction, and usage patterns across our multiple web products.
  • Devise and Produce Regular KPI Reporting and Key Metrics Monitoring: Devise and produce regular KPI reporting and key metrics monitoring to ensure data-driven decision-making.
Requirements
  • Strong Proficiency in Python, SQL, and Azure or GCP: Strong proficiency in Python, SQL, and Azure or GCP is required for this role.
  • 4-10 Years of Experience: 4-10 years of experience in a similar role, preferably in the media or publisher space, is ideal.
  • Experience with Subscription, Retention, or Customer Analytics: Experience with subscription, retention, or customer analytics is essential for this role.
About Us

Sphere Digital Recruitment is a leading recruitment agency that specializes in digital recruitment. We are proud to have been named Best Small Company 2022 and are committed to providing exceptional service to our clients and candidates.

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