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Subscription Analytics Lead

2 months ago

City of London, Greater London, United Kingdom Sphere Digital Recruitment | Best Small Company 2022 Full time
About the Role

Sphere Digital Recruitment, a leading recruitment agency, is seeking a highly skilled Subscription Analytics Lead to join our team. As a key member of our Customer and Data Insights team, you will play a crucial role in designing and implementing targeted customer retention campaigns based on data analysis.

Key Responsibilities
  • Work closely with the Customer and Data Insights team to develop and implement data-driven customer retention strategies
  • Calculate and analyze Customer Lifetime Value (CLV) to understand the long-term profitability of identified subscriber segments
  • Collaborate with the Subscription Team to analyze performance of A/B testing on various churn mitigation strategies to identify the most effective interventions
  • Develop and monitor key subscriber health metrics, such as engagement, satisfaction, and usage patterns across our multiple web products
  • Design and produce regular KPI Reporting and Key Metrics Monitoring
Requirements
  • Strong proficiency with Python, SQL, and cloud technologies such as Azure or GCP
  • 4-10 years of experience in data analysis, preferably in the media or publisher space
  • Experience with subscription, retention, or customer analytics
About Us

Sphere Digital Recruitment is a leading recruitment agency that specializes in digital recruitment. We are proud to have been named Best Small Company 2022 and are committed to providing exceptional service to our clients and candidates.