Clinical Research Administrative Assistant

3 weeks ago


London, Greater London, United Kingdom Scout Full time

About Scout:

Founded in 1996 and rebranded in 2024, Scout has established itself as a leader in the life sciences sector. Our initial focus on organizing meetings has evolved to encompass a comprehensive suite of services, including Scout Clinical, a premier provider of patient travel and reimbursement solutions for clinical trials, and Scout Academy, our secure online learning management platform designed to ensure global compliance.

Position Overview:

We are seeking a dedicated and enthusiastic Clinical Trial Assistant to become a part of our UK team in a remote capacity. The Clinical Trial Assistant will engage in a diverse range of tasks to support Project Management, Finance and Reporting, Quality Teams, and Scout Clinical Management. This role is fully remote, requiring no travel.

Key Responsibilities:

  • Oversee essential study activities for assigned Project Managers throughout the study lifecycle.
  • Maintain the study calendar, including onboarding and training sessions.
  • Facilitate the preparation, review, and finalization of study documentation and reporting requirements.
  • Effectively communicate with external stakeholders, including client operations representatives, to ensure timely and accurate finalization of necessary documents.
  • Collaborate with internal teams, including Accounting, Quality Management, and Patient Liaison, as required.
  • Manage group client-facing email accounts.
  • Process invoices for translation services and other related tasks.
  • Distribute customer surveys and compile the resulting data.
  • Oversee the creation, configuration, and user credential management within the Scout Clinical portal.
  • Handle virtual card payments and manage single-load payment card requests and distributions.
  • Provide minor technical support for users of the Scout portal.
  • Assist the leadership team with various ad hoc projects as needed.

Qualifications:

  • BS or BA degree or equivalent experience is preferred.
  • 3 to 5 years of experience in clinical research is highly desirable.
  • Understanding of foreign currency and the ability to convert to USD is beneficial.

Desired Skills and Attributes:

  • Ability to work independently and manage multiple projects/tasks simultaneously.
  • Strong organizational skills to track and manage key deadlines.
  • Professional and courteous communication with clients, vendors, and colleagues.
  • High ethical standards and integrity.
  • Excellent interpersonal skills with a keen attention to detail.
  • Customer service-oriented mindset.
  • Flexible and patient attitude.
  • Ability to thrive under pressure in a fast-paced environment.
  • Self-motivated while also being able to follow instructions.
  • Strong communication skills.
  • Proficiency in MS Office Suite, particularly Excel.

For more information about our company and other employment opportunities, please visit our website.

Equal Opportunity Employer: Scout is committed to creating a diverse environment and is proud to be an equal opportunity employer.



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