Fraud Investigation Associate I

3 weeks ago


Coventry, Coventry, United Kingdom TSYS Managed SVCS EMEA, LTD (GB) Full time

TSYS Managed SVCS EMEA, LTD: Become a Fraud Analyst

At TSYS Managed SVCS EMEA, LTD, we are dedicated to facilitating secure financial transactions across the globe. Our extensive network supports millions of clients, financial institutions, and cardholders, empowering businesses to succeed. Join our committed team to help innovate and enhance payment solutions.

Role Overview

As a Fraud Analyst, your primary responsibility will be to examine potential credit card fraud incidents, review account histories, engage with customers, and ensure meticulous documentation throughout the investigative process.

Key Responsibilities
  • Address account inquiries efficiently, delivering scripted responses to fraud alerts and aiding in the prevention of further financial losses and fraudulent actions.
  • Cultivate knowledge and expertise in recognizing fraudulent credit card transactions through ongoing training and research.
Qualifications We Seek
Basic Requirements
  • High School Diploma or Equivalent
  • No Prior Experience Required
Preferred Experience
  • Background in a fraud-related role is advantageous
Essential Skills and Attributes
  • Ability to acquire and apply job-related skills while adhering to company policies and procedures
  • Capable of handling routine to semi-routine tasks under supervision
  • Recognizes when deviations from standard processes are necessary


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