Broadcast Operations Team Supervisor

1 month ago


Huddersfield, Kirklees, United Kingdom Arqiva Full time

Team Leader – Transmission 23500

This position is accountable for overseeing the daily operations of the Digital Terrestrial Television (DTT) and Radio Broadcasting terrestrial networks. Responsibilities include managing incidents, implementing change management processes, and maintaining customer communications, while directly supervising a team of Network Operators and Coordinators.

Location : Full time on site.

Total Package includes:

  • Salary: Up to 55k
  • 20% shift allowance
  • 10% Bonus
  • 5% pension contribution
  • Private Medical
  • 25 days annual leave
  • Life insurance
  • Access to a comprehensive flexible benefits package including discounts on major brands, wellness programs, employee assistance initiatives, gym memberships, and options for buying and selling annual leave, as well as travel and dental insurance

Key Responsibilities:

  • Ensure adequate team resources are available to meet customer Service Level Agreements. Provide both technical and operational support for projects and all business-as-usual activities. Responsible for direct and indirect team management.
  • Maintain accurate records, documentation, and reporting of actions taken, ensuring they are shared with relevant stakeholders.
  • Conduct testing and measurement within the team to meet regulatory, industry, and customer standards.
  • Develop work instructions and training materials to support service, operational, and technical delivery.
  • Drive continuous improvement in operational performance, policies, processes, and procedures.
  • Manage staff schedules effectively to ensure adequate staffing levels, including monitoring and approving leave and overtime as necessary. Participate in Change Advisory Board meetings as required.
  • Review and provide feedback on all changes impacting terrestrial broadcast services.
  • Act in the capacity of Broadcast Operations Manager as needed, attending both internal and external customer meetings as required.
  • Foster a culture of Safety, Health, and Environment to ensure a safe and healthy workplace.

Required Qualifications:

  • Demonstrated management experience in an operational team or a similar leadership role.
  • Background in broadcast or transmission services.

Why Arqiva? We are recognized as the leading provider in UK TV and radio broadcasting and the foremost Smart utilities platform in the UK. This strong foundation provides a robust platform for your career growth with us.

Our mission is to transition global media distribution to cloud-based solutions, aiming to double our revenue and continue our growth as an innovator in scalable solutions for new connectivity sectors. Opportunities abound in new technology applications and products, allowing you to learn and develop alongside us.

Our Commitment to Wellbeing .... We strive to support our employees in becoming the best versions of themselves at work while maintaining a fulfilling life outside of work.

Our focus for the future is to Win, Grow, Go Faster – discover more about us and the opportunities available.

Inclusivity at Arqiva .... Our networks include Diversity Ambassadors, Eldercare, Spectrum, Working Families, Pride, Veterans, and Inspiring Women – contribute to our active networks.

#LI-KM1



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