Service Operations Supervisor

3 weeks ago


Huddersfield, Kirklees, United Kingdom Perrys Full time
Service Supervisor at Perrys MG Huddersfield
Working Hours: Monday - Friday 8:00am - 5:30pm (Saturday mornings on a rotating basis)
Perrys is a prominent automotive dealership group with a wide network of branches throughout the UK, representing esteemed car manufacturers such as Ford, Kia, Mazda, and Vauxhall.
Benefits of the Service Supervisor Role:
  • Contemporary and secure working environment
  • Attractive salary with performance-related bonuses
  • Ongoing training and professional development
  • Increased annual leave entitlement
  • Corporate employee discounts
  • Cycle to work initiative
  • Recognition for long service
Key Responsibilities:
  • Prepare the team for customer service appointments
  • Effectively resolve customer inquiries and concerns
  • Lead and mentor the Aftersales Advisors team, offering guidance and constructive feedback
  • Support the Service Centre in the absence of the Service Manager
  • Maintain comprehensive records of customer interactions
  • Ensure precise and detailed job card documentation
  • Provide timely updates to customers regarding their service status
Candidate Requirements:
  • Previous experience in the automotive industry
  • Consistent employment history
  • At least 2 years of experience in a Service Advisor or Supervisor role
  • Familiarity with dealership management systems
  • Personable and professional demeanor with a strong customer service focus
All applications will be handled with confidentiality. Perrys Motor Sales collaborates with Octane Recruitment for their hiring processes.

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