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Broadcast Operations Manager
2 months ago
This role will be responsible for the day-to-day management of the DTT and Radio Broadcasting terrestrial networks, including incident, change management and customer communications with direct line management of a subset of Network Operators/Co-ordinators.
Key Responsibilities:- Ensure team resources are in place within the team to deliver customer Service Level Agreements.
- Provide technical and operational guidance to support projects and all BAU activity.
- Responsible for direct and indirect line management.
- Ensure accurate records, documentation and reporting of actions taken are completed and shared with other relevant stakeholders.
- Ensure testing and measurement is completed within the team to comply with regulatory, industry and customer requirements.
- Produce work instructions and other training and appropriate tools/materials to support service, operational and technical delivery.
- Lead the continuous improvement of operating performance, policies, processes and procedures.
- Efficient management of the appropriate rotas to ensure adequate staffing levels monitoring and approving staff leave and overtime where necessary.
- Attend Change Advisory Board meetings as necessary.
- Review and provide feedback on all changes affecting terrestrial broadcast services.
- Act into the Broadcast Operations Manager position as and when required, to include attendance of both internal and external customer facing meetings both on and off site as and when required.
- Promote an effective Safety, Health and Environment culture, to ensure a safe and healthy working environment within area of operation.
- Proven management experience of an operational team or similar leadership role.
- Experience in broadcast/transmissions Broadcast.
Arqiva is the undisputed leader in UK TV and radio broadcast and the UK's leading Smart utilities platform. We have a strong heritage and foundation for future growth for you to grow your career with us. Our journey is to transition global media distribution to cloud solutions, where we aim to double our revenue and continue to grow by being an innovator of scalable solutions for new connectivity sectors. We have opportunities in new technology applications and products, you will have opportunities to learn and develop with us. Our wellbeing mission is to help our people to be the best version of themselves at work and still have the time and energy to live a full life outside of work. Our focus for 2024 is to Win, Grow, Go Faster – find out more, contact us and apply. Inclusive Arqiva....Our networks include our Diversity Ambassadors, Eldercare, Spectrum, Working Families, Pride, Veterans and Inspiring Women – join and contribute to our active networks.