Network Systems Engineer
1 week ago
Job Summary
Arqiva is seeking a highly skilled Network Systems Engineer to join our team in Emley Moor, Huddersfield. As a Network Systems Engineer, you will be responsible for the 1st line incident and system management of Arqiva's internal MPLS and SHF networks, which underpin the nation's broadcast networks.
Key Responsibilities
- Work within a demanding 1st line operational network team, supporting the delivery of services for National Critical Infrastructure.
- 1st line incident and system management of Arqiva's internal MPLS and SHF networks that underpin the nations broadcast network for TV and Radio.
- 1st line incident and system management of Arqiva's Gas Utility Network, where we provide the backbone for utility providers to monitor critical infrastructure across the UK.
- Prioritise the response to faults and service outages appropriately to ensure that strict customer Service Level Agreements are not breached as they may incur high financial penalties for the business.
- Maintain exceptional levels of incident management, ensuring all faults and service outages are accounted for in the incident management system, ensure all incidents have correct and accurate updates and are progressed through to resolution within agreed SLA's.
Requirements
- Good general IT skills, including the use of Microsoft applications.
- Excellent time management skills.
- Excellent prioritisation skills.
- Previous experience of dealing with internal or external customers.
- Highly recommended - Driving licence (full UK).
About Arqiva
Arqiva is the undisputed leader in UK TV and radio broadcast and the UK's leading Smart utilities platform. We have a strong heritage and foundation for future growth, and we are committed to helping our people be the best version of themselves at work and still have the time and energy to live a full life outside of work.
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