Pharmacy Integration Manager

3 weeks ago

London, Greater London, United Kingdom Camascope Full time

ABOUT US

At Camascope, we are committed to transforming medication management within the healthcare sector through our innovative, user-centric technology. As the leading provider of eMAR solutions in the UK, we strive to enhance care delivery. Our platform effectively links care homes, pharmacies, and healthcare professionals, ensuring that medication processes are efficient and secure.

We seamlessly integrate with prominent care planning systems such as Person-Centred Software and Nourish, facilitating improved coordination and efficiency. Our compatibility extends to major Patient Medication Record systems (PMRs) including Boots, TITAN, RxWeb, and EMIS Proscript, ensuring that care providers remain aligned. We take pride in our collaborations with the NHS, various care providers, and extensive pharmacy networks.

Our commitment to security and excellence is reflected in our achievements of ISO 27001 and Cyber Essentials Plus certifications, demonstrating our dedication to delivering high-quality care solutions that enhance lives and foster safer communities.

Camascope is a rapidly growing technology firm powered by a team of skilled, compassionate, and ambitious individuals who are passionate about making a positive impact. Our ecosystem connects pharmacies, care homes, and healthcare professionals to improve overall well-being.

Now is an exciting time to join our team. We are expanding, and our product is reaching an increasing number of users and partners daily. You will be part of a collaborative and enthusiastic team that enjoys solving real-world challenges and is committed to developing the best solutions. If you are eager to make a significant impact in healthcare and thrive in a dynamic start-up environment, Camascope is the ideal place for you.

RESPONSIBILITIES

Pharmacy Engagement and Onboarding

  • Work alongside our care home sales team to identify and onboard optimal pharmacy services for our clients.
  • Communicate the advantages of partnering with Camascope and utilizing our eMAR system to pharmacies.
  • Coordinate with the onboarding team and pharmacy partners to ensure a seamless onboarding experience.

Relationship Management

  • Establish and nurture strong relationships with our pharmacy partners, ensuring their satisfaction and engagement.
  • Develop strategies to enhance our connections with a diverse range of pharmacies, from independent establishments to large national chains.

CRM Management

  • Utilize CRM systems effectively to maintain detailed, up-to-date records of our pharmacy interactions.
  • Leverage CRM data to monitor performance, identify opportunities, and inform strategic decisions.

Lead Generation and Business Development

  • Capitalize on your relationships with pharmacy partners to generate leads for our care home sales team.
  • Collaborate with pharmacies to identify and introduce potential care home clients to Camascope.
  • Formulate and implement strategies to expand our pharmacy network and enhance our market presence.

Client Requirements and Recommendations

  • Comprehend the specific needs of our care service clients and recommend appropriate pharmacies to our sales team.
  • Ensure that the pharmacies we suggest align with client requirements and preferences.

Operational Support

  • Provide operational assistance to guarantee the smooth integration of pharmacy services with our eMAR system.
  • Assist in troubleshooting and resolving any issues related to pharmacy onboarding and integration.

REQUIREMENTS

Education

  • A degree in Pharmacy, Business Administration, Healthcare Management, or a related field is preferred.

Experience

  • A minimum of 3-5 years of experience in pharmacy sales, operations, or business development.
  • A proven history of successfully managing pharmacy relationships and onboarding processes.
  • Experience with CRM systems and maintaining accurate records is essential.

Skills

  • Exceptional relationship management and interpersonal skills.
  • Ability to understand and address the needs of both clients and partners.
  • Strong organizational and project management capabilities.
  • Ability to collaborate effectively with cross-functional teams.

Other Requirements

  • A passion for enhancing healthcare delivery through technology.
  • Willingness to travel as necessary to engage with clients and stakeholders.
  • Knowledge of the care home and pharmacy sectors, including relevant regulations and standards.

Bonus Points For

  • Previous experience in a technology-driven healthcare environment.
  • Familiarity with eMAR systems and their implementation in healthcare settings.
  • Advanced certifications or training in relevant fields.

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