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Senior Pharmacy Operations Manager
2 months ago
Job Overview
This position involves overseeing the comprehensive management of pharmacy services within the Royal Free London Pharmacy. For detailed information regarding this role, please refer to the attached job description.
Primary Responsibilities
The successful candidate will be responsible for:
- Ensuring the secure, efficient, and effective operation of all outpatient pharmacy services, adhering to both national and local regulations.
- Developing a high-quality outpatient service that meets the needs of patients in a timely manner.
- Fulfilling all statutory obligations as mandated by the GPhC, DH, and other regulatory bodies.
- Managing and administering pharmacy operations efficiently.
- Taking accountability for the procurement and management of all medications within the outpatient pharmacies.
- Supporting the advancement of the wholly owned subsidiary model and providing insights on potential benefits, risks, and actionable steps as approved by the Board.
- Offering leadership and serving as a role model for pharmacy staff.
- Reporting on progress against key performance indicators to the Board of Directors.
- Leading the formulation and execution of a five-year strategic plan for pharmacy services, along with an annual operational plan.
- Participating in relevant Boards and committees related to pharmacy services.
About the Organization
The Royal Free London NHS Foundation Trust stands as one of the largest and most pioneering trusts in the UK. Our dedicated team serves over 1.6 million patients, handles more than 200,000 emergency cases, delivers over 8,000 births, and conducts over 17 million diagnostic tests annually.
Our expansive reach and influence provide unparalleled career opportunities and a progressive work environment that accommodates your lifestyle. We offer flexible working hours, generous benefits, and advanced training programs to facilitate your career advancement.
For further details, please refer to the attached documentation.
Job Requirements
Essential Qualifications
- Registration with the GPhC, with no adverse Fitness to Practice record.
- A Master's degree or equivalent in pharmacy.
- A management qualification.
Required Experience
- Extensive experience in managing performance, reporting, and analytical services within a complex organization.
- Proven experience in project management within a challenging environment.
- Experience in performance management.
- Experience in the recruitment, selection, and training of personnel.
- Familiarity with writing and implementing standard operating procedures and other relevant policies.
- Experience in audit and service enhancement.
Skills and Competencies
- Proficient in negotiation, conflict resolution, and complaint management.
- Excellent communication skills, both written and verbal, with the ability to engage effectively with staff and key stakeholders.
- Demonstrated ability to prioritize and organize workloads efficiently.
- Methodical approach to work with strong decision-making capabilities.
- Ability to manage pressure and conflicting demands effectively.
- Initiative in problem-solving and implementing new strategies while maintaining departmental standards.
- Capacity to present persuasive arguments and articulate solutions to senior management.
- Willingness to participate in all necessary pharmacy rotas, including late shifts, weekends, and holidays.
