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Pharmacy Operations and Development Manager
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London, Greater London, United Kingdom Camascope Limited Full time{"h1":{"text":"Pharmacy Operations and Development Manager"}},At Camascope Limited, we're revolutionising medication management in the care sector with our cutting-edge technology. As the UK's top eMAR solution provider, we're dedicated to improving care delivery. Our system seamlessly connects care homes, pharmacies, and GPs, ensuring that medication...
Pharmacy Operations Strategy Manager
2 months ago
ABOUT US
At Camascope, we are committed to transforming medication management within the healthcare sector through our innovative, user-centric technology. As the leading provider of eMAR solutions in the UK, we strive to enhance care delivery. Our platform effectively links care homes, pharmacies, and healthcare professionals, ensuring that medication management is efficient and secure.
We seamlessly integrate with prominent care planning systems such as Person-Centred Software and Nourish, facilitating smoother coordination. Our compatibility extends to top Patient Medication Record systems (PMRs) like Boots, TITAN, RxWeb, and EMIS Proscript, ensuring that care providers remain aligned. We take pride in our partnerships with the NHS, various care providers, and extensive pharmacy networks.
Security and quality are fundamental to our operations. We have achieved ISO 27001 and Cyber Essentials Plus certifications, reflecting our dedication to delivering superior healthcare solutions that enhance lives and foster safer communities.
Camascope is a rapidly expanding technology firm powered by a team of skilled, compassionate, and ambitious individuals who are passionate about making a positive impact. Our ecosystem connects pharmacies, care homes, and healthcare professionals to improve the quality of life.
Now is an exciting time to join our team. We are growing, and our product is reaching an increasing number of users and partners. You will be part of a collaborative and motivated team that enjoys solving real-world challenges and is dedicated to developing the best solutions. If you are eager to make a significant impact in healthcare and thrive in a dynamic start-up atmosphere, Camascope is the ideal environment for you.
RESPONSIBILITIES
Pharmacy Engagement and Onboarding
- Work alongside our care home sales team to identify and onboard optimal pharmacy services for our clients.
- Communicate the advantages of partnering with Camascope and utilizing our eMAR system to pharmacies.
- Coordinate with the onboarding team and pharmacy partners to guarantee a seamless onboarding experience.
Relationship Management
- Establish and nurture strong relationships with our pharmacy partners, ensuring their satisfaction and active engagement.
- Develop strategies to enhance our connections with various pharmacy types, from independent establishments to large national chains.
CRM Management
- Utilize CRM systems effectively to maintain detailed, current records of our pharmacy interactions.
- Leverage CRM data to monitor performance, identify opportunities, and inform strategic decisions.
Lead Generation and Business Development
- Utilize your relationships with pharmacy partners to generate leads for our care home sales team.
- Collaborate with pharmacies to identify and introduce potential care home clients to Camascope.
- Formulate and implement strategies to expand our pharmacy network and enhance our market presence.
Client Requirements and Recommendations
- Assess the specific needs of our care service clients and recommend appropriate pharmacies to our sales team.
- Ensure that the pharmacies we suggest align with client requirements and preferences.
Operational Support
- Provide operational assistance to ensure the smooth integration of pharmacy services with our eMAR system.
- Assist in troubleshooting and resolving any issues related to pharmacy onboarding and integration.
REQUIREMENTS
Education
- A degree in Pharmacy, Business Administration, Healthcare Management, or a related field is preferred.
Experience
- A minimum of 3-5 years of experience in pharmacy sales, operations, or business development.
- A proven history of successfully managing pharmacy relationships and onboarding processes.
- Experience with CRM systems and maintaining accurate records is essential.
Skills
- Exceptional relationship management and interpersonal skills.
- Ability to comprehend and address the needs of both clients and partners.
- Strong organizational and project management capabilities.
- Capacity to collaborate effectively with cross-functional teams.
Other Requirements
- A genuine passion for enhancing healthcare delivery through technology.
- Willingness to travel as necessary to engage with clients and stakeholders.
- Knowledge of the care home and pharmacy sectors, including relevant regulations and standards.
Bonus Points For
- Prior experience in a technology-driven healthcare environment.
- Familiarity with eMAR systems and their implementation in healthcare settings.
- Advanced certifications or training in relevant fields.
