Senior Claims Professional

2 weeks ago


Gloucester, Gloucestershire, United Kingdom Ecclesiastical Insurance Group Full time
About the Role

Ecclesiastical Insurance Group, a leading provider of insurance solutions, is seeking a highly skilled Senior Claims Professional to join our team in Gloucester.

We take pride in delivering exceptional customer experiences and believe our customers deserve the highest standards of service, courtesy, and professionalism. Our claims team operates in a collaborative environment, providing a personal service, and is highly qualified and trained to the highest technical standards.

As a Senior Claims Professional, you will be responsible for managing a personal caseload of property claims up to £75,000 in value, while maintaining our high standards of quality and customer service. You will proactively handle allocated claims, effectively communicating with internal and external stakeholders, and monitoring, maintaining, and developing your knowledge and skills through continued professional development.

Key Responsibilities
  • Manage a personal caseload of property claims up to £75,000 in value, ensuring timely and effective resolution.
  • Proactively handle allocated claims, communicating with stakeholders, and ensuring seamless claim resolution.
  • Develop and maintain knowledge and skills through ongoing professional development and coaching.
Requirements
  • Strong understanding of the need for exceptional customer service.
  • Previous property claims handling experience is desirable.
  • Cert CII qualified.
  • Strong negotiation skills, both verbal and written.
  • Ability to assimilate and comprehend information.
  • Track record of delivering excellence.
  • Ability to handle high call volumes effectively.
  • Good attention to detail.
  • Energy, focus, and interest in personal development.
  • Ability to work well under pressure and prioritize workloads accordingly.
What We Offer
  • A competitive salary.
  • Group Personal Pension with up to 12% employer contribution.
  • Generous annual bonus scheme up to 24%.
  • 25 days annual leave plus bank holidays, and a holiday buy and sell scheme.
  • An array of health and wellbeing benefits, including private healthcare, income protection, and life assurance.
  • Up to £300 annual personal grant to a charity of your choice.
  • Encouraged to take at least one volunteering day per year.
  • Employee Assistance Programme.
  • Full study support to gain professional qualifications.


  • Gloucester, Gloucestershire, United Kingdom Ecclesiastical Insurance Group Full time

    About the RoleEcclesiastical Insurance Group, a leading provider of insurance solutions, is seeking a highly skilled Senior Claims Professional to join their team in Gloucester.The successful candidate will be responsible for managing a personal caseload of property claims, up to a value of £75,000 per claim, while maintaining the company's high standards...


  • Gloucester, Gloucestershire, United Kingdom Ecclesiastical Insurance Group Full time

    About the RoleEcclesiastical Insurance Group, a leading provider of insurance solutions, is seeking a highly skilled Senior Claims Professional to join their team in Gloucester.The successful candidate will be responsible for managing a personal caseload of property claims, up to a value of £75,000 per claim, while maintaining the company's high standards...


  • Gloucester, Gloucestershire, United Kingdom Ecclesiastical Insurance Group Full time

    About the RoleEcclesiastical Insurance Group, a leading provider of insurance solutions, is seeking a highly skilled Senior Claims Handler to join our team in Gloucester.As a Senior Claims Handler, you will be responsible for managing a portfolio of property claims, providing exceptional customer service, and working closely with internal and external...


  • Gloucester, Gloucestershire, United Kingdom Ecclesiastical Insurance Group Full time

    About the RoleEcclesiastical Insurance Group, a leading provider of insurance solutions, is seeking a highly skilled Senior Claims Handler to join our team in Gloucester.As a Senior Claims Handler, you will be responsible for managing a portfolio of property claims, providing exceptional customer service, and working closely with internal and external...


  • Gloucester, Gloucestershire, United Kingdom Thistle Insurance Services Full time

    Job Description**Claims Manager - Niche Schemes and Affinities Division**We are seeking an experienced and driven Claims Manager to join our successful Niche Schemes and Affinities Division in our Gloucester office. As a Claims Manager, you will be responsible for managing and supporting the Claims Department to deliver a first-class Claims journey for our...


  • Gloucester, Gloucestershire, United Kingdom Thistle Insurance Services Full time

    Job Description**Claims Manager - Niche Schemes and Affinities Division**We are seeking an experienced and driven Claims Manager to join our successful Niche Schemes and Affinities Division in our Gloucester office. As a Claims Manager, you will be responsible for managing and supporting the Claims Department to deliver a first-class Claims journey for our...

  • Claims Professional

    6 days ago


    Gloucester, Gloucestershire, United Kingdom Thistle Insurance Services Full time

    About the Role:We are seeking an experienced and driven Claims Manager to join our successful Niche Schemes and Affinities Division in Gloucester. As a key member of our team, you will be responsible for managing and supporting the Claims Department to deliver a first-class Claims journey for our Customers.Key Responsibilities:Manage and support the Claims...

  • Claims Professional

    4 days ago


    Gloucester, Gloucestershire, United Kingdom Thistle Insurance Services Full time

    About the Role:We are seeking an experienced and driven Claims Manager to join our successful Niche Schemes and Affinities Division in Gloucester. As a key member of our team, you will be responsible for managing and supporting the Claims Department to deliver a first-class Claims journey for our Customers.Key Responsibilities:Manage and support the Claims...


  • Gloucester, Gloucestershire, United Kingdom IPS Group Full time

    Senior Manager of Complex Household ClaimsAre you a seasoned professional with a strong background in overseeing intricate and high-value claims? Do you have a talent for steering teams towards excellence while ensuring that claims are processed effectively and economically? If this resonates with you, consider the opportunity as the Senior Manager of...


  • Gloucester, Gloucestershire, United Kingdom IPS Group Full time

    Senior Manager of Household Technical ClaimsAre you a seasoned professional with a strong background in overseeing intricate and high-value claims? Do you have a talent for leading teams to provide exceptional service while ensuring claims are processed effectively and economically? If this resonates with you, we present an opportunity for you to step into...

  • Claims Specialist

    10 hours ago


    Gloucester, Gloucestershire, United Kingdom Ecclesiastical Insurance Group Full time

    About the RoleEcclesiastical Insurance Group, a leading provider of insurance solutions, is seeking a skilled Claims Handler to join our team in Gloucester. As a Claims Handler, you will play a critical role in delivering exceptional customer service and ensuring that claims are handled efficiently and effectively.We operate in a fast-paced environment, and...

  • Claims Specialist

    7 hours ago


    Gloucester, Gloucestershire, United Kingdom Ecclesiastical Insurance Group Full time

    About the RoleEcclesiastical Insurance Group, a leading provider of insurance solutions, is seeking a skilled Claims Handler to join our team in Gloucester. As a Claims Handler, you will play a critical role in delivering exceptional customer service and ensuring that claims are handled efficiently and effectively.We operate in a fast-paced environment, and...

  • Claims Manager

    2 days ago


    Gloucester, Gloucestershire, United Kingdom Hireful Full time

    About the RoleWe are seeking an experienced Claims Manager to join our team at Hireful. As a Claims Manager, you will be responsible for leading a team of Claims professionals and ensuring that our customers receive a first-class Claims experience.Key ResponsibilitiesTeam Leadership: Manage and support a team of Claims professionals to deliver exceptional...

  • Claims Manager

    2 days ago


    Gloucester, Gloucestershire, United Kingdom Hireful Full time

    About the RoleWe are seeking an experienced Claims Manager to join our team at Hireful. As a Claims Manager, you will be responsible for leading a team of Claims professionals and ensuring that our customers receive a first-class Claims experience.Key ResponsibilitiesTeam Leadership: Manage and support a team of Claims professionals to deliver exceptional...


  • Gloucester, Gloucestershire, United Kingdom IPS Group Full time

    Senior Manager of Household Technical ClaimsAre you a seasoned professional with a strong background in overseeing intricate and high-value claims? Do you have a knack for steering teams towards exceptional service delivery while ensuring that claims are processed effectively and economically? If this resonates with you, we have an opportunity for you as the...

  • Claims Manager

    3 days ago


    Gloucester, Gloucestershire, United Kingdom Thistle Insurance Services Full time

    Job Summary:Thistle Insurance Services is seeking an experienced Claims Manager to join our team. As a Claims Manager, you will be responsible for leading and managing the Claims Department to deliver a first-class Claims experience for our customers.Key Responsibilities:Claims Leadership: Provide strategic direction and leadership to the Claims team to...

  • Claims Manager

    3 days ago


    Gloucester, Gloucestershire, United Kingdom Thistle Insurance Services Full time

    Job Summary:Thistle Insurance Services is seeking an experienced Claims Manager to join our team. As a Claims Manager, you will be responsible for leading and managing the Claims Department to deliver a first-class Claims experience for our customers.Key Responsibilities:Claims Leadership: Provide strategic direction and leadership to the Claims team to...


  • Gloucester, Gloucestershire, United Kingdom Thistle Insurance Services Full time

    Job DescriptionJob Title: Claims ManagerCompany: Thistle Insurance ServicesLocation: Remote (with occasional office visits)Job Type: Full-timeAbout the Role:We are seeking an experienced Claims Manager to join our team at Thistle Insurance Services. As a Claims Manager, you will be responsible for managing and supporting the Claims Department to deliver a...


  • Gloucester, Gloucestershire, United Kingdom Thistle Insurance Services Full time

    Position Overview: Claims ManagerWe are seeking a highly skilled and motivated Claims Manager to oversee our dynamic Claims Department within the Niche Schemes and Affinities Division. This role is essential in ensuring a seamless and exceptional Claims experience for our valued clients.Key Responsibilities:Lead and manage the Claims Department, ensuring...


  • Gloucester, Gloucestershire, United Kingdom Thistle Insurance Services Full time

    Position Overview: Claims ManagerWe are seeking a highly skilled and motivated Claims Manager to oversee our Claims Department within the Niche Schemes and Affinities Division. This role is pivotal in ensuring a seamless and efficient Claims process for our clientele.Key Responsibilities:Lead and mentor the Claims team to achieve optimal performance.Develop...