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Senior Claims Professional

2 months ago


Gloucester, Gloucestershire, United Kingdom Ecclesiastical Insurance Group Full time
About the Role

Ecclesiastical Insurance Group, a leading provider of insurance solutions, is seeking a highly skilled Senior Claims Professional to join their team in Gloucester.

The successful candidate will be responsible for managing a personal caseload of property claims, up to a value of £75,000 per claim, while maintaining the company's high standards of quality and customer service.

Key responsibilities will include:

  • Proactively handling allocated claims, effectively communicating with internal and external stakeholders.
  • Monitoring and maintaining personal knowledge and skills through continued professional development.
  • Developing and implementing effective solutions to complex claims issues.

The ideal candidate will possess:

  • A clear appreciation of the need for exceptional customer service.
  • Previous property claims handling experience.
  • Cert CII qualification.
  • Strong negotiation and communication skills.
  • The ability to assimilate and comprehend information.
  • A track record of delivering excellence.
  • Ability to work well under pressure and prioritize workloads accordingly.

Ecclesiastical Insurance Group offers a competitive salary, group personal pension, generous annual bonus scheme, and a range of health and wellbeing benefits.

The company is committed to creating an inclusive culture and building an environment where each employee feels valued and respected.