Key Account Manager

7 days ago

Maidenhead, Windsor and Maidenhead, United Kingdom JACOBS DOUWE EGBERTS Full time
Job Title: Key Account Manager - Ecommerce

We are seeking a highly motivated and experienced Key Account Manager - Ecommerce to join our team at JACOBS DOUWE EGBERTS. As a Key Account Manager - Ecommerce, you will be responsible for developing and executing our online grocery strategy across our top 4 retailers.

Key Responsibilities:
  • Work closely with the Ecommerce Controller to deliver our online executional strategy across our top 4 retailers.
  • Ensure we win at the digital shelf through brilliant content basics such as MOI, Lifestyle imagery, Video content & flawless taxonomy for all existing products as well as our exciting range of NPD.
  • Be our go-to expert for online activation to ensure we are getting the right balance between shopper spend and paid search to maximize our ROI.
  • Create and develop an online executional plan in conjunction with our top 4 commercial teams to ensure an aligned in-store and online strategy linked to JBPs and MWBs.
  • Manage the full year online executional plan for each top 4 account with the support of shopper marketing, brand and account teams to deliver BIC execution.
  • Unlock further online commercial opportunities to drive incremental sales.
  • Be the online expert within the top 4 account teams to ensure we upskill our account teams and increase wider knowledge on how we deliver BIC performance online.
  • Drive profitable growth, both for JDE and our Top 4 retailers, to help grow our online share ahead of in-store.
  • Be the go-to expert with our customers to help build their online long-term strategy.
  • Work alongside Digital Marketing and agencies to execute sponsored search to drive visibility & sales.
Requirements:
  • Graduate caliber
  • A good understanding of digital media
  • Minimum 3-5 years' experience within FMCG account management (Online preferable)
  • Online account management experience necessary
  • Able to demonstrate self-starter / entrepreneurial mindset
  • Experience in unlocking new relationships / partnerships
  • Good relationship building skills
  • Able to build their network and can engage others through clear communication
  • Experience in the delivery of a JBP
  • Knowledge of retailer systems such as DH
  • Good knowledge of English
  • Good knowledge of Excel, PowerPoint
About Us:

JACOBS DOUWE EGBERTS is a global coffee & tea company, serving consumers in more than 80 countries through iconic brands including: L'OR, Jacobs, Senseo, Tassimo, Douwe Egberts, Old Town, Super, Pickwick and Moccona.

We are proud of our passionate and driven associates who challenge the status quo and pursue mastery in everything they do. A coffee for everyone in the UK/I. We work as a team, celebrating success and supporting one another.

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