Key Account Professional
7 days ago
Job Title: IT Account Manager
Company: WHD Consulting Ltd.
Job Summary:
We are seeking a highly skilled IT Account Manager to join our team. As a key member of our sales team, you will be responsible for developing and maintaining strong relationships with our clients, identifying new business opportunities, and driving revenue growth.
Key Responsibilities:
- Develop and maintain trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors.
- Own customer satisfaction targets and manage the annual customer survey process.
- Develop and maintain account plans for each managed customer.
- Perform continuous analysis and present deal and account profitability.
- Ensure strategic alignment and uncover/develop revenue growth opportunities.
- Sell directly and partner as required with new logo/LOB sales to find and qualify opportunities within the account(s), maintaining a healthy pipeline.
- Own and maintain customer/opportunity data maintenance in Salesforce.
- Prepare reports and profiling on account status.
Requirements:
- Significant proven senior account management/key account management experience in the IT industry.
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
- Extensive experience working with Salesforce CRM and MS Office (particularly MS Excel).
What We Offer:
As a valued member of our team, you will have the opportunity to work with a dynamic and growing company, with a strong focus on customer satisfaction and revenue growth.
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