Key Account Professional

7 days ago


Maidenhead, Windsor and Maidenhead, United Kingdom WHD Consulting Ltd. Full time
Job Description

Job Title: IT Account Manager

Company: WHD Consulting Ltd.

Job Summary:

We are seeking a highly skilled IT Account Manager to join our team. As a key member of our sales team, you will be responsible for developing and maintaining strong relationships with our clients, identifying new business opportunities, and driving revenue growth.

Key Responsibilities:

  • Develop and maintain trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors.
  • Own customer satisfaction targets and manage the annual customer survey process.
  • Develop and maintain account plans for each managed customer.
  • Perform continuous analysis and present deal and account profitability.
  • Ensure strategic alignment and uncover/develop revenue growth opportunities.
  • Sell directly and partner as required with new logo/LOB sales to find and qualify opportunities within the account(s), maintaining a healthy pipeline.
  • Own and maintain customer/opportunity data maintenance in Salesforce.
  • Prepare reports and profiling on account status.

Requirements:

  • Significant proven senior account management/key account management experience in the IT industry.
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
  • Extensive experience working with Salesforce CRM and MS Office (particularly MS Excel).

What We Offer:

As a valued member of our team, you will have the opportunity to work with a dynamic and growing company, with a strong focus on customer satisfaction and revenue growth.



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