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Key Account Specialist

2 months ago

Maidenhead, Windsor and Maidenhead, United Kingdom WHD Consulting Ltd. Full time
Job Summary

We are seeking a highly skilled IT Account Manager to join our team at WHD Consulting Ltd. as a key member of our sales team. The successful candidate will be responsible for managing and growing our existing customer relationships, identifying new business opportunities, and driving revenue growth.

Key Responsibilities
  • Customer Relationship Management
    • Develop and maintain strong relationships with key customers and stakeholders
    • Identify and prioritize customer needs and requirements
    • Develop and implement customer satisfaction strategies
  • Business Development
    • Identify and pursue new business opportunities
    • Develop and maintain a deep understanding of customer needs and requirements
    • Develop and implement sales strategies to drive revenue growth
  • Account Planning
    • Develop and maintain comprehensive account plans
    • Identify and prioritize key account initiatives
    • Develop and implement account growth strategies
  • Communication and Collaboration
    • Develop and maintain effective communication channels with customers and stakeholders
    • Collaborate with cross-functional teams to drive business results
    • Develop and maintain strong relationships with internal stakeholders
Requirements
  • Experience
    • Minimum 5 years of experience in IT account management or a related field
    • Proven track record of success in driving revenue growth and customer satisfaction
  • Skills
    • Excellent communication and interpersonal skills
    • Strong analytical and problem-solving skills
    • Ability to work in a fast-paced environment and prioritize multiple tasks
    • Proficiency in Salesforce CRM and MS Office
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and results-driven individual with a passion for IT account management, we encourage you to apply for this exciting opportunity.