Welsh Language Registration Support Associate

3 weeks ago


Cardiff, Cardiff, United Kingdom Social Care Wales Full time £23,260 - £25,942
Position Overview

Role: Registration Support Associate (Welsh Essential)
Type: Fixed Term Contract
Location: Flexible Hybrid Working

About Us: Social Care Wales is dedicated to enhancing the quality of care and support for individuals and families across Wales. We focus on leading the development and regulation of the social care workforce, alongside improving services through data and research.

Key Responsibilities
  • Assist individuals in maintaining their registration details, ensuring that employment and personal information is current.
  • Support the renewal process for registrations, ensuring timely and accurate processing of applications.
  • Ensure the integrity and quality of the data maintained on the Register.
  • Provide excellent customer service through various communication channels, including email and phone.
  • Guide users in navigating our online portal and website effectively.
Essential Skills

Fluency in both Welsh and English is crucial for this role, as the successful candidate will be required to perform all duties confidently in both languages.

Benefits
  • 28 days of annual leave plus bank holidays (pro rata).
  • Participation in the local government pension scheme.
  • Flexible working arrangements.
  • Family leave policy.

We pride ourselves on being a supportive and collaborative team, committed to the ongoing development of our staff and the improvement of social care services in Wales.



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