Welsh Language Support Specialist
1 week ago
Job Summary:
We are seeking a highly skilled and fluent Welsh-speaking Customer Service Advisor to join our team at Hinduja Global Solutions. As a key member of our contact centre staff, you will play a vital role in delivering exceptional customer service to our diverse client base.
Key Responsibilities:
- Provide accurate and timely responses to customer inquiries in Welsh
- Deliver personalized support to customers through various communication channels
- Collaborate with internal teams to resolve customer issues and improve overall service quality
- Stay up-to-date with product knowledge and industry trends to provide informed solutions
Requirements:
- Fluency in Welsh language
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced contact centre environment
- Strong problem-solving and analytical skills
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
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