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Marketplace Strategist

2 months ago

Manchester, United Kingdom Amazon Full time
About the Role

We are seeking a highly skilled Marketplace Consultant to join our Strategic Account Services team. As a key member of our team, you will be responsible for supporting our sellers to drive their business growth and program satisfaction.

Key Responsibilities
  • Manage a portfolio of 10-12 sellers to develop individual strategies, manage timelines, expectations, and own communications.
  • Run business analyses to produce recommendations and actionable insights using a wide set of analytical tools to interpret customer data.
  • Provide consultancy services to sellers, leveraging our solutions to address their priorities.
  • Support execution and operational troubleshooting, guiding sellers through the execution of strategic plans and addressing ad-hoc questions.
  • Build relationships with sellers, gaining their trust through close collaboration and delivering results.
  • Coach sellers on Amazon's solutions and news to enhance their knowledge about selling on Amazon.
  • Prepare and present performance deep dives to facilitate monthly discussions around business progress, current challenges, and strategic plans with sellers.
  • Become an expert in a specific subject within our service organization, supporting peers and inventing processes/tools to benefit internal and external stakeholders.
Requirements
  • Bachelor's degree or equivalent, or experience in sales or marketing work (e.g., e-commerce, retail technology, SaaS).
  • Experience in account management, whether in e-commerce or another relevant industry.
  • Strong analytical skills, allowing the interpretation of complex data sets using Microsoft Excel.
  • Strong presentation skills and the ability to influence stakeholders.
  • Excellent written and verbal communication.
  • Experience influencing at all levels within an organization, particularly at the executive level.
  • Experience with MS Office Suite, CRMs (Salesforce), and other systems.
  • Experience in exceeding customer expectations and account management targets.
About Amazon

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use, and transfer the personal data of our candidates.