Administrative Support Officer

3 hours ago


Hull, Kingston upon Hull, United Kingdom Sanctuary Group Full time
About the Role

We are seeking an experienced Administration Officer to join our Property Services Hub in Hull. As a key member of our team, you will provide high-quality administrative support for our maintenance function, ensuring efficient and effective delivery of services to our customers.

Key Responsibilities
  • Deliver, maintain, and monitor effective and efficient administrative systems
  • Monitor, manage, and respond to customer, supplier, and contractor queries
  • Support Sanctuary Property Services by collecting, collating, preparing, and presenting accurate and timely information
  • Meet service standards, respond effectively, and work to deadlines and targets
Requirements
  • Proven experience in a similar administrative role within a customer-focused environment
  • Experience of producing and analysing statistical information is advantageous
  • Strong team player with the ability to work independently and use initiative
  • Excellent working knowledge of Microsoft Word & Excel (or similar)
  • Proven experience of working to deadlines and prioritising workload
Why Work for Us?

Sanctuary Group is a leading social landlord, providing affordable homes and community services across England and Scotland. We offer a range of benefits, including 23 days annual leave, pension scheme, life assurance, and employee discounts.

What We Offer
  • A competitive salary of £25,463 per annum (rising to £26,803 per annum after 12 months)
  • A range of employee benefits, including cycle to work scheme and wellbeing support
  • Opportunities for career development and progression

We are an equal opportunities employer and welcome applications from diverse backgrounds. If you are a motivated and experienced Administration Officer looking for a new challenge, please apply today.



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