Advice and Support Coordinator

3 weeks ago


Devon, United Kingdom Devon County Council Full time

About the Role

The Devon County Council is seeking a highly organized and detail-oriented individual to provide administrative support to the Advice and Wellbeing Team. This team is responsible for delivering a range of services to empower older people to make informed choices about their later life.

Key Responsibilities

  • Provide general administrative support to the Advice and Wellbeing Team, including managing schedules, coordinating meetings, and maintaining records.
  • Assist with the provision of information and advice services to older people, including responding to inquiries and providing guidance on benefits and other related matters.
  • Support the development and implementation of strategies to promote the well-being of older people, including identifying and addressing scams and other issues that may impact their quality of life.
  • Collaborate with other teams within the council to ensure a seamless delivery of services and achieve shared goals.

Requirements

  • Experience working with older people and providing administrative support in a similar role.
  • Excellent customer service skills and ability to work effectively with diverse stakeholders.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Proficiency in Microsoft 365 and other relevant software applications.

Benefits

  • 20 days holiday plus bank holidays, with the option to purchase additional leave.
  • Auto-enrolment pension scheme.
  • Opportunities for continued professional development and training.
  • BUPA Employee Assistance Programme.
  • Blue Light Discount Card.
  • Age UK Discounts Portal.
  • Tickets for Good.

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