Senior Information and Advice Specialist

3 weeks ago


Devon, United Kingdom Devon County Council Full time

About the Role

Our organization aims to empower older individuals to make informed decisions, promoting their independence and enabling them to make the most of their later years.

Our team delivers a comprehensive telephone service to older adults, their caregivers, friends, relatives, and professionals. We provide clear and accurate information on a wide range of topics, including health and social care, welfare benefits, and local services.

Key Responsibilities

  • Deliver a holistic and person-centered service to older adults, addressing their unique needs and concerns.
  • Provide expert advice on health and social care, welfare benefits, and local services, ensuring accurate and up-to-date information.
  • Work collaboratively with the team to develop and implement effective strategies for supporting older adults.
  • Contribute to the development of policies and procedures that promote the well-being and independence of older adults.
  • Participate in ongoing training and professional development to enhance skills and knowledge.

Benefits of Working with Us

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A supportive and collaborative work environment.
  • Access to ongoing training and education.

About You

We are seeking an experienced and compassionate individual who is passionate about supporting older adults. The ideal candidate will have a strong understanding of the health and social issues affecting older adults and be able to provide expert advice and guidance. Previous experience in a similar role is desirable, but not essential.



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