Care Operations Manager
1 week ago
We are seeking a highly skilled and experienced Care Operations Manager to join our team in Surrey. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our charity, ensuring compliance with regulatory guidance and legislation, and maximizing the number of carers supported in Surrey.
Key responsibilities include:
- Developing and leading a team of Senior Service Managers to deliver high-quality care services.
- Working closely with the Head of Care Operations and Registered Manager to ensure compliance and safe ways of working.
- Establishing and maintaining effective communication with the operations, training, and compliance teams to ensure a robust approach to quality and contractual obligations.
- Collaborating with the Fundraising, Marketing, and Communications team to ensure clear direction for fundraising and grants.
- Liaising with finance to ensure clear reporting and maintenance of budget allocation.
- Producing reports outlining the performance of the care team for submission in the Quality Assurance and Compliance Group.
- Growing and developing services within the care team through increasing delivered hours in accordance with the Surrey County Council Contracts.
The successful candidate will have a minimum NVQ 5 in Leadership/Management in Health & Social Care or a transferrable qualification in a similar discipline. Previous organisational leadership and line management experience in a care setting, including rostering and completing observations and supervisions, is essential. The ability to develop excellent working relationships with team members, carers, and people with care and support needs, while maintaining appropriate personal boundaries, is also vital.
We are committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality, and other protected characteristics.
", "requirements": "Minimum NVQ 5 in Leadership/Management in Health & Social Care or transferrable qualification in a similar discipline.
Previous organisational leadership and line management experience in a care setting, including rostering and completing observations and supervisions.
Ability to develop excellent working relationships with team members, carers, and people with care and support needs, while maintaining appropriate personal boundaries.
", "contact": "Please submit your application through our website."}-
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