Costa Coffee Operations Manager

2 days ago


Surrey, United Kingdom Leisure (Operations) Full time

**About Us**

Places for People Group is a leading social enterprise that prioritizes community development and employee well-being. As a Leisure (Operations) team member, you'll be part of a dynamic organization that fosters growth and appreciation.

**Your Role**

We're seeking an experienced Costa Coffee Operations Manager to oversee catering operations at our Elmbridge Xcel Leisure Complex. As a key member of our team, you'll ensure seamless operations, exceptional customer service, and compliance with industry standards.

**Key Responsibilities**

  • Support the Costa Store Manager in managing catering operations
  • Train and coach Barista Maestros to deliver exceptional customer experiences
  • Maintain high standards of food safety and allergen awareness
  • Collaborate with the team to drive sales growth and customer satisfaction

**Requirements**

  • Proven experience in a similar role or as a Barista Maestro
  • Hold relevant licenses, including Food Safety Level 2 and Allergen Awareness
  • Excellent people management and communication skills

**What We Offer**

  • A comprehensive benefits package, including the Real Living Wage foundation
  • Full Health & Fitness membership for you and your family
  • Flexible working arrangements, including part-time and shift work
  • Opportunities for ongoing learning and development
  • Access to our Company Pension scheme and cashback plan
  • Discounts on activities, centre shop, and cafes

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