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Operations & Staffing Manager

2 months ago

London, United Kingdom Off To Work Full time
Job Description

Job Title: Staffing & Operations Manager

Company: Off to Work

Job Type: Full-time

Location: London

Job Category: Management

Job Summary:

We are seeking a highly skilled and experienced Staffing & Operations Manager to join our team at Off to Work. As a key member of our operations team, you will be responsible for nurturing and developing client relationships, ensuring clients' expectations are always exceeded with teams perfectly tailored to their needs.

Key Responsibilities:

  • Nurture and develop client relationships to ensure client satisfaction and retention.
  • Proactively identify and pursue new business opportunities to grow client portfolio and revenue.
  • Manage and coordinate the casual team to ensure they are knowledgeable about clients and jobs.
  • Provide clear communications and feedback to the casual team.
  • Work closely with the operations team to ensure smooth day-to-day operations.

Requirements:

  • Proven experience in staffing and operations management.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and analytical skills.
  • Flexibility to work a rota basis including weekends and call shifts.

What We Offer:

Off to Work offers a competitive salary and benefits package, as well as opportunities for professional growth and development.

About Us:

Off to Work is a leading hospitality staffing company that has been providing exceptional service to clients since 2000. We pride ourselves on our commitment to excellence and our ability to deliver high-quality staffing solutions to our clients.