Administrative Operations Team Supervisor

3 weeks ago


Southampton, Southampton, United Kingdom Solent NHS Trust Full time

Position Overview

We are seeking a highly organized and experienced individual to take on the role of Team Supervisor within our Administrative Operations team. This position is essential in providing support to our Physical Health Services division.

The successful candidate will primarily work from our main office, with occasional travel required to various locations as needed. This is a part-time position, and we offer flexibility in scheduling within standard business hours.

The team plays a crucial role in delivering administrative support across a range of healthcare services, ensuring efficient operations and high-quality service delivery.

Key Responsibilities

- Oversee and manage the electronic record-keeping system, ensuring the accuracy and timeliness of child health records, including data entry and reporting.

- Supervise the administration team, providing guidance and support in client interactions and communication with healthcare professionals.

- Conduct audits to assess staff competencies and ensure compliance with organizational standards.

- Monitor and report any potential issues related to information governance and operational processes.

- Facilitate the reporting of equipment malfunctions or safety concerns promptly to maintain a safe working environment.

- Implement improvements to administrative processes based on feedback and best practices.

- Lead internal projects aimed at enhancing operational efficiency and effectiveness.

About Our Organization

Our organization is dedicated to providing comprehensive healthcare services, and we are in the process of integrating various community health services to enhance care delivery. This initiative aims to create a more cohesive and efficient healthcare system that meets the diverse needs of our community.

Qualifications

Required

  • Minimum GCSE grade C/4 in English or equivalent qualification.
  • Level 4 Diploma in Business Administration or relevant professional experience.

Preferred

  • Management or leadership qualification or equivalent experience.

Experience

Required

  • Proven experience in office management and staff supervision.
  • Ability to work under pressure and meet strict deadlines.
  • Experience in conducting performance reviews and providing supervision.
  • Capability to work independently with minimal supervision.
  • Experience in developing and implementing internal processes to improve efficiency.

Preferred

  • Previous experience in a leadership role within a healthcare or social care environment.


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