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Retail Operations Supervisor
2 months ago
Salary: Up to £28,000 per annum
Location: Southampton
Role: Permanent
Are you a seasoned, approachable, and innovative Supervisor or Duty Manager?
We are seeking a dynamic and commercially savvy leader to inspire and develop a team in a vibrant retail setting. As a Retail Operations Supervisor for this renowned brand, you will take full ownership of guiding and uplifting your team to surpass business goals and expectations. Delivering an exceptional customer experience is vital to the success of the business, and it is crucial that your team is motivated and encouraged to provide the highest standards of service.
Our client is a distinguished convenience retailer in the UK, boasting over a century of service to the communities they cater to. With impressive marketing initiatives and a strong presence in various media, they are leaders in the market, offering a stable career path and opportunities for personal growth.
ABOUT YOU:
- Possessing a positive and proactive mindset, with the ability to lead by example while maintaining outstanding service levels throughout the establishment.
- Experience in retail, hospitality, or leisure, with a commitment to a service-oriented culture, prioritizing customer satisfaction in every decision.
- A robust work ethic is essential; candidates should thrive in a high-volume, fast-paced environment and enjoy the excitement of the retail floor.
- A current Supervisor, Duty Manager, or Team Leader looking to advance to higher management roles in the near future.
- A naturally confident individual with a passion for fostering a positive team culture to support your colleagues and excel in your role.
- High energy levels and a love for working in a dynamic environment.
- Punctual, dependable, and willing to go the extra mile, relishing the challenge of achieving targets in a bustling retail store.
- Inspire and nurture your team, spending the majority of your time on the sales floor, ensuring every customer feels valued upon entry.
- Maintain a business that exemplifies the best of British retail, maximizing sales opportunities and upholding high standards.
- Encourage the team to reach peak performance levels through effective teamwork.
- Oversee product availability, manage stock levels, and organize inventory efficiently.
- Ensure the store meets exceptional retail standards, outstanding freshness, and that the team operates in a safe environment.
- Foster a culture within the store that places the customer at the center of every decision.
- Drive customer service excellence to achieve sales targets and exceed customer satisfaction goals.
- Approach challenges with confidence and provide clear direction for effective resolutions.
- Be open to travel within a reasonable radius of your home location and consider other locally accessible stores.
ABOUT US
This role is managed by McCarthy Recruitment, an award-winning talent consultancy dedicated to delivering a professional and personalized recruitment experience. We are an equal opportunities employer and welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age. By applying for this role, you consent to McCarthy Recruitment retaining and processing your data in accordance with the General Data Protection Regulations. Your information will be added to our database, and we process certain personal data for legitimate business interests to identify and contact suitable candidates regarding relevant positions.
