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Retail Operations Supervisor
2 months ago
Salary: Up to £28,000 per annum
Location: Southampton
Role: Permanent
Are you a skilled, approachable, and innovative Supervisor or Duty Manager with a passion for retail?
We are seeking a dynamic and commercially savvy leader to inspire and cultivate a team in a vibrant retail setting. As a Retail Operations Supervisor for this esteemed brand, you will take full ownership of guiding and energizing your team to surpass business objectives and expectations. Delivering an exceptional customer experience is crucial to the success of the business, and it is vital that your team is motivated and empowered to provide the highest standards of service.
Our client boasts a rich heritage as one of the UK's leading convenience retailers, with over a century of service to the communities they operate in. With impactful marketing initiatives and a strong presence in various media, they are well-positioned to offer a rewarding career and opportunities for personal growth.
ABOUT YOU:
- Possess a positive, can-do attitude, with the confidence to lead by example while maintaining outstanding service levels throughout the store.
- Have experience in retail, hospitality, or leisure, and immerse yourself in a service-oriented culture, prioritizing the customer in every decision.
- Demonstrate a strong work ethic; candidates should thrive in a high-volume, fast-paced environment and enjoy the energy of the shop floor.
- Currently a Team Leader, Supervisor, Duty Manager, or Shift Leader looking to advance to higher management roles in the near future.
- Exhibit a proactive mindset, naturally confident, and passionate about fostering a positive team culture to support your colleagues and excel in your role.
- Bring high energy and enthusiasm for working in a fast-paced environment.
- Be punctual, reliable, and willing to go the extra mile, thriving on achieving targets in a dynamic retail setting.
- Inspire and develop your team, spending the majority of your time on the shop floor, ensuring every customer feels valued upon entering the store.
- Maintain a business that exemplifies excellence, maximizing sales opportunities and upholding positive standards.
- Encourage the team to reach peak performance levels through effective teamwork.
- Oversee product availability, manage stock levels, and organize inventory efficiently.
- Ensure the store meets exceptional retail standards, outstanding freshness, and that the team operates within a safe environment.
- Foster a culture within the store that places the customer at the center of every decision.
- Drive customer service excellence to achieve sales and exceed customer satisfaction targets.
- Approach challenges with confidence and resolve them with clear direction, maintaining effectiveness at all times.
- Be open to traveling within a reasonable radius of your home location and willing to consider other nearby stores.
If you are interested in a Retail Operations Supervisor role with significant opportunities for advancement, we encourage you to explore this position further.
ABOUT US
This opportunity is being managed by McCarthy Recruitment, an award-winning talent consultancy dedicated to providing a professional and personalized recruitment service. We are an equal opportunities employer and welcome applications from all suitably qualified individuals regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you consent to McCarthy Recruitment retaining and processing your data in compliance with the General Data Protection Regulations. Your details will be added to our holding database. We process certain personal information for legitimate business interests to identify and contact suitable candidates about positions that may be relevant to them. Please refer to our privacy policy for more information.
