Technical Service Expert

1 week ago

Worthing, West Sussex, United Kingdom Carpenter Box Full time
IT Support Specialist

Carpenter Box is seeking a highly skilled and motivated IT Support Specialist to provide exceptional technical support to our staff and partners.

About the Role
  • Provide top-notch technical support to our IT users, including troubleshooting, advice, and guidance.
  • Deliver a premium technical service to our partners, enabling them to work more efficiently.
  • Liaise with departmental heads to understand their technical requirements.
  • Stay up-to-date with external technical developments and contribute to the development of our long-term technical strategy.
  • Monitor and maintain the performance of our network servers, PCs, routers, and other hardware.
  • Ensure all new staff members receive a comprehensive and proficient technical induction.
  • Travel to one of our office locations on a weekly basis.
  • Perform ad-hoc assignments and other reasonable tasks as directed by the directors.
Requirements
  • Previous experience in a technical support role.
  • A proactive interest in technology and a willingness to learn.
  • Strong technical judgment and problem-solving skills.
  • Excellent communication and team working skills.

Carpenter Box is an equal opportunities employer and welcomes applications from people of all backgrounds. We recognize the value of diversity and promote equality in all aspects of our business.

We offer a range of benefits, including flexible working hours, paid overtime, and a comprehensive pension scheme. We also provide opportunities for professional development and career progression.

If you are a highly skilled and motivated individual with a passion for technology, we encourage you to submit your application.

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