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Administrative Assistant

2 months ago

Bangor, United Kingdom Betsi Cadwaladr University Health Board Full time
Job Overview

We are seeking a highly skilled and organized individual to join our team as a Ward Clerk in the Emergency Care Directorate at Ysbyty Gwynedd.

Main Duties

The successful candidate will be responsible for providing administrative and clerical support to the ward, ensuring the efficient and accurate processing of patient admissions, discharges, and transfers.

Key responsibilities include maintaining confidentiality, dealing with patients and relatives in a courteous and discreet manner, and working closely with the Service Support Manager - Emergency Care.

Requirements
  • Knowledge of secretarial or administrative procedures and systems
  • High level of computer skills, including Microsoft Office, WPAS, and iFit
  • Excellent bilingual telephone manner
  • Ability to work independently and as part of a team
  • Excellent written and verbal communication skills
  • Keen eye for detail and ability to process and generate urgent and routine correspondence
  • Ability to maintain patient confidentiality and ensure high standards of customer care
  • Essential to speak Welsh
About Our Organisation

Betsi Cadwaladr University Health Board (BCUHB) North Wales is the largest health organisation in Wales, providing a range of services to a population of around 700,000 across North Wales.

We are committed to promoting equality and diversity, and are proud to welcome applicants under the 'Disability Confident Employer' Scheme.

Our organisation values engaged leadership at all levels, and we are committed to supporting our staff to achieve their full potential.