Director, Technical Enablement Specialist
5 days ago
We are seeking a highly skilled and experienced Director of Technical Enablement to lead our global partner and technical training efforts. As a key member of our team, you will be responsible for developing and executing a comprehensive training program that enables our partners to effectively implement and support our solutions.
Key Responsibilities- Training Program Development: Design and develop training programs for our partners, including onboarding, product training, and certification programs.
- Training Needs Assessment: Identify and assess current and future training needs through market analysis, channel programs, and consultation with product and sales leaders.
- Training Delivery: Develop and lead the execution of a global and regional training plan leveraging a Learning Management System (LMS) for accreditation and certifications.
- Team Management: Manage diverse teams and leverage various training methods, systems, and tools to meet business objectives.
- Onboarding Strategies: Build and deploy effective onboarding strategies for our partner ecosystem to ensure newly recruited partners ramp up effectively and efficiently.
- Training Evaluation: Monitor and evaluate the training program's effectiveness, success, and ROI. Provide updated reporting on success to the broader team and develop key KPIs.
- Training Budget Management: Manage the training budget and ensure resource allocation aligns with program goals.
- Training Curriculum Development: Develop and shape the training curriculum, ensuring content is optimized for partner consumption.
- Training Trends and Best Practices: Maintain a clear vision of training trends, learning paths, certifications, and best practices.
- Experience: At least 5 years of experience in creating, building, and managing partner training initiatives at an enterprise software or technology company.
- Technical Skills: Experience in software implementation or software development, and a track record of designing and executing successful partner enablement and certification programs at scale.
- Leadership Skills: Excellent communication and leadership skills, including prior management experience.
- Technical Knowledge: Skilled at working cross-functionally to lead diverse teams to consensus, and able to plan, multi-task, and manage time effectively.
- Writing and Presentation Skills: Strong writing and presentation skills, including the ability to help shape training materials.
Sovos is a global provider of tax, compliance, and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. We annually process more than three billion transactions across 19,000 global tax jurisdictions, and our robust partner program is more than 400 strong. We are committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees.
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