Technical Enablement Specialist

6 days ago

London, Greater London, United Kingdom Databricks Full time

About the Role:

Staff Technical Enablement Specialist, Field Engineering

The EMEA Field Enablement team ensures the Go-to-Market organization (Sales, Field Engineering & Professional Services) has the processes, skills, and technical capabilities required to engage with our customers across the journey. The ideal candidate has expertise in technical field enablement and adult learning principles, coupled with an understanding of a consumption-based sales motion and a genuine passion for Data and AI technologies.

Key Responsibilities:

  • Provide hands-on leadership to enhance the skills necessary to operationalize and execute learner effectiveness in the field, with a focus on the Field Engineering & Professional Services teams.
  • Lead cross-functional enablement sessions, whilst leveraging strong programme management skills to look at the business holistically.
  • Utilize your strategic mindset to adapt and evolve priorities and drive performance and productivity, resulting in the strong cultivation of relationships across the internal technical community.
  • Partner closely with Field Engineering leadership, Sales Enablement and other stakeholders to discover, validate, prioritize, and scale technical enablement initiatives.
  • Drive global Field Engineering enablement strategy through innovative programmes, covering analysis, design, development, implementation, and reporting oversight.
  • Align programmes with regional strategic priorities to contribute to the global roadmap.
  • Collaborate cross-functionally to keep up-to-date with a fast-evolving Databricks Platform, product, messaging, capabilities, and new processes.
  • Lead, facilitate, and coordinate enablement sessions, workshops, and other launches in the region for a technical audience.

Requirements:

  • Experience delivering large-scale training and enablement solutions in a Tech or Data/AI company, targeted at a technical audience.
  • An understanding of the competencies, processes and nuances associated with a technical platform-as-a-service sales and delivery motion.
  • Possess or be willing to develop reasonable proficiency in foundational Data/AI concepts, such as Lakehouse Architecture.
  • Experience supporting and enabling technical audiences in creating complex proofs-of-concept and technical solutions to support customer needs.
  • Ability to work well in a fast-paced dynamic environment, able to manage competing priorities, manage ambiguity, and stay flexible through growth and change.
  • Exceptional communication, storytelling, and presentation skills, coupled with a strong executive presence and the ability to effectively influence and engage large audiences.

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