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Technical Enablement Specialist

2 months ago

London, Greater London, United Kingdom Databricks Full time

About the Role:

The EMEA Field Enablement team at Databricks is responsible for ensuring the Go-To Market organization has the necessary processes, skills, and technical capabilities to engage with customers across the customer journey.

In this role, you will provide hands-on leadership to enhance the skills necessary to operationalize and execute learner effectiveness in the field. You will lead cross-functional enablement sessions while leveraging strong program management skills to look at the business holistically.

You will utilize your strategic mindset to adapt and evolve priorities and drive performance and productivity, resulting in the strong cultivation of relationships across the internal technical community.

The ideal candidate brings expertise in technical field enablement and adult learning principles, coupled with an understanding of a consumption-based sales motion and a genuine passion for Data and AI technologies.

You will report to the Global Director of Technical Enablement for Field Engineering.

The Impact You Will Have:

  • Through a strong grasp of the consumption sales model, you will apply best practices to assess and improve enablement programs to boost Field engineering productivity.
  • Partner closely with leadership, Sales Enablement, and other stakeholders to discover, validate, prioritize, and scale technical enablement initiatives.
  • Drive global Field Engineering enablement strategy through innovative programs, covering analysis, design, development, implementation, and reporting oversight.
  • Align programs with regional strategic priorities to contribute to the global roadmap. Help develop unified programs tailored to regional audiences while maintaining global relevance.
  • Collaborate cross-functionally to keep up-to-date with a fast-evolving Databricks Platform, product, messaging, capabilities, and new processes.
  • Lead, facilitate, and coordinate enablement sessions, workshops, and other launches in the region for a technical audience.

What We Look For:

  • Experience delivering large-scale training and enablement solutions in a Tech or Data/AI company, targeted at a technical audience.
  • An understanding of the processes and nuances associated with a technical platform-as-a-service sales and delivery motion.
  • Possess or be willing to develop reasonable proficiency in foundational Data/AI concepts, such as Lakehouse Architecture.
  • Experience supporting and enabling technical audiences in creating complex proofs-of-concept and technical solutions to support customer needs. Prior direct experience in a Pre-Sales role building POCs and technical solutions is a bonus.
  • Exceptional communication, storytelling, and presentation skills, coupled with a strong executive presence and the ability to effectively influence and engage large audiences.