Night Guest Service Ambassador

4 days ago


StratforduponAvon, Warwickshire, United Kingdom ADAGIO Full time

Job Title: Night Guest Service Ambassador

Job Summary:

We are seeking a highly skilled and professional Night Guest Service Ambassador to join our team at Adagio Aparthotel. As a key member of our hospitality team, you will be responsible for providing exceptional customer service to our guests during their stay.

Key Responsibilities:

  • Deliver outstanding customer service to guests, ensuring a warm and welcoming experience from check-in to check-out.
  • Provide guidance and support to guests, offering insights on local attractions and amenities.
  • Manage night reports, process payments, and prepare documents for the next day.
  • Maintain a clean and tidy lobby and reception area.
  • Work collaboratively with the team to ensure seamless operations.

Requirements:

  • Previous experience in a hotel or customer service environment is desirable.
  • Excellent written and verbal communication skills.
  • Exceptional customer service skills and a positive attitude.
  • Ability to work a rotating roster, including weekends and public holidays.

What We Offer:

As a Night Guest Service Ambassador at Adagio Aparthotel, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional service to our guests. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting role.



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