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Guest Services Associate

3 months ago

StratforduponAvon, Warwickshire, United Kingdom Whitbread Full time
Position: Guest Services Associate

Join our team as a Guest Services Associate at Whitbread, where your friendly demeanor and exceptional customer service skills will shine. As the welcoming face of our establishment, you will play a crucial role in ensuring our guests feel at home from the moment they arrive.

Key Responsibilities:
  • Provide a warm welcome to guests upon arrival.
  • Assist with check-in and check-out processes efficiently.
  • Support the dining experience by serving meals and beverages.
  • Collaborate with housekeeping to maintain high standards of room cleanliness.

Compensation:
Earn up to £11.79 per hour

Contract Type:
Permanent position with guaranteed hours

Working Hours:
12 hours per week, scheduled over 2 to 3 days, including mornings and evenings, with weekend shifts included.

Why Work With Us:
  • Comprehensive Training: Receive thorough training and ongoing support to help you succeed in your role.
  • Employee Benefits: Enjoy discounts on hotel stays and meals at Whitbread restaurants.
  • Pension Scheme: Participate in our company pension and savings programs.
  • Additional Discounts: Access savings on various services, including utilities and entertainment.
  • Complimentary Breakfast: Enjoy a free breakfast for two upon joining our team.

Your Role:
As a Guest Services Associate, you will leverage your passion for customer service to enhance the guest experience. Be part of a leading hospitality company and contribute to creating memorable stays for our guests.