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Night Guest Service Ambassador

1 month ago

StratforduponAvon, Warwickshire, United Kingdom ADAGIO Full time
Job Title: Night Guest Service Ambassador

We are seeking a highly skilled and professional Night Guest Service Ambassador to join our team at Adagio Aparthotel Stratford. This role will be responsible for providing exceptional customer service to our guests during their stay, ensuring a smooth and enjoyable experience.

Key Responsibilities:
  • Provide warm and welcoming service to guests, ensuring their needs are met and exceeded.
  • Assist with check-ins and check-outs, resolving any issues that may arise.
  • Offer insights and recommendations on local attractions and eateries, enhancing the guest's experience.
  • Prepare night reports, take payments, and maintain a clean and tidy lobby and reception area.
Requirements:
  • Previous experience in a hotel or customer service environment is desirable.
  • Excellent written and verbal communication skills are essential.
  • Exceptional customer service skills and a positive attitude are required.
  • Ability to work on a rotating roster, including weekends and public holidays.
What We Offer:

As a Night Guest Service Ambassador, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional service to our guests. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting role.